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Join Rapport as an Events Manager at one of our top client sites near Canary Wharf, supporting a prestigious Big Four firm. You will lead a team of 4, including a Supervisor, to deliver high-profile events with precision and creativity—owning the journey from initial booking to final execution. This hands-on role is all about people, planning, and excellence. You will collaborate with senior stakeholders and service partners, continuously improving and elevating the events experience.
Job Responsibility:
Lead, support, and motivate a team of four, including performance reviews, development planning, and recognition through internal awards
Oversee the full events calendar, planning and coordinating all aspects of delivery, including VIP and high-profile events
Act as the main liaison with the client and stakeholders, ensuring excellent communication and a proactive, solution-focused approach
Collaborate closely with catering, AV, facilities, and front-of-house teams to ensure smooth, professional event execution
Uphold high standards of safety, professionalism, and inclusivity, ensuring all Health & Safety documentation and risk assessments are up to date
Maintain and develop clear Standard Operating Procedures (SOPs) to support consistent and high-quality service
Support innovation and continuous improvement by regularly reviewing processes and embracing feedback
Requirements:
Share Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
Be a natural leader who inspires and supports others, with a genuine passion for developing people and teams
Bring at least two years’ experience in events or hospitality, with confidence in both behind-the-scenes planning and front-line delivery
Stay calm under pressure, managing priorities with ease and thriving in fast-paced, high-energy environments
Communicate clearly, professionally, and inclusively with a wide range of people, from clients to colleagues
Have a sharp eye for detail, knowing that the smallest touches can create the biggest impact
Be proactive, solutions-focused, and always ready to roll up their sleeves with a smile