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As an Events Manager, you will manage event bookings, deliver high-quality hospitality experiences at RHS Wisley, and drive sales in the medium term. The role involves creating bespoke catering proposals, coordinating event logistics (including staffing, equipment, and suppliers), and ensuring all event details and documentation are accurate and timely. You will oversee event delivery, including set-up, team briefings, and food and beverage service, ensuring excellent guest experiences. Strong organisational skills, attention to detail, and experience in events and catering are essential, along with the ability to multitask and perform under pressure.
Job Responsibility:
Drive and maximise catering sales, converting enquiries into confirmed bookings
Create tailored, revenue-focused catering proposals to meet client needs
Proactively upsell services to increase spend and achieve targets
Coordinate event logistics, including staffing, suppliers, and equipment
Ensure all event details and documentation are accurate and timely
Oversee event delivery, including set-up, briefings, and food & beverage service
Deliver high-quality guest experiences with strong organisation and attention to detail
Requirements:
Proven experience in C&E planning and operations
Able to manage workload flexibly across office and on-site operations
Excellent communication and relationship-building skills
Proactive, detail-oriented, and confident decision maker
Strong customer service focus with a drive for continuous improvement
Team player with an outgoing, entrepreneurial mindset
Experience in partnership-led venues (desirable)
Nice to have:
Experience in partnership-led venues
What we offer:
Collaborative and inclusive culture
25 days annual leave (Excluding bank holidays and national holiday days)