Events Manager

• Serve as primary contact for evening and weekend event operations
• Manage the day-to-day operation of conference center events including corporate, social, and non-profit events, and internal meetings
• Conduct client meet and greet prior to event as well as post event follow up as directed
• Maintain vendor relationships, agreements and certificates of insurance
• Assist clients with onsite event coordination including, but not limited to catering, hotel accommodations, decorations, etc.
• Coordinate labor for events including janitorial and security and loading dock schedule
• Be knowledgeable of the conference center audio visual equipment and its operation as well as maintain and secure equipment
• Keep up to date status of all contracts for events, preferred vendors, non-preferred vendors, etc.
• Distributes inner office memos as directed
• Coordinates appropriate labor for all events and as directed
• Coordinates security as directed
• Secure insurance certificates (COI) as directed
• File all correspondence as directed
• Confirm client full payment is received prior to all events
• Responsible for the supervision of the Conference Center staff and vendor staff, providing daily support and management of job performance
• Manage staff to meet JLL Experience Management, and contracted client’s expectation
• Evaluates and participates in the hiring of Conference Center staff
• Provide training in JLL Experience Management policies and procedures
• Counsels and coaches team members regarding unsatisfactory performance, including recommendation of termination when appropriate
• Handle all event planning requests in a timely manner
• See planning through from beginning to end to ensure that they run smoothly
• Be proactive to provide follow-up, updates and status on any and all requests in a timely manner
• Other concierge-related requests, as needed
• Other reports, duties, meetings as needed

• Four-year degree preferred or partial degree with life experience
• 5+ years’ experience in event industry, Hospitality, or related field is desirable
• 3-5 years’ experience direct event planning
• Conference Center management, highly recommended
• Superior knowledge of local dining, entertainment venues, and ability to match client desires to the appropriate venue
• Direct hotel/catering/event sales and marketing experience preferably coming from the hospitality industry with 3-5 years’ experience
• Experience in management of employees
• Must be able to develop and evaluate Event Revenue Summaries
• Must have experience developing and leading marketing activities to include website development
• Must have contract negotiation experience
• Must have high proficiency in MS Excel and other spreadsheets, experience with CRMs, i.e. Salesforce, Caterease, etc.
• Able to multi-task in a fast-paced environment, accommodating and communicating to a broad range of clientele with varied needs
• Able to think quickly and efficiently when confronted with a client request
• Motivated self-starter who is able to work with minimal supervision
• Creative problem-solver
• Proactive, approachable and solution-focused
• Professional demeanor and appearance
• Strong planning and organizational skills
• Excellent interpersonal and communication skills
• Takes initiative and anticipates needs of others
• Flexible and adaptable
• Punctual and consistent
• Anticipates the needs of clients
• Computer literacy, specifically MS Office applications and Internet
• Commitment to company values
• Superior knowledge of Corporate/Social Club amenities and services
• You’ll have a proven track record of results as we’ll expect you to act decisively, think big, and manage your time to meet deadlines in a fast-paced, high-volume environment
• Candidates must be authorized to work in the United States without sponsorship

Candidates with outside sales experience and cold calling is a plus

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay