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Events Manager II

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United States, Orlando

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

25.00 - 31.73 USD / Hour
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Job Description:

Responsible for preparing all event documentation and coordinating with Sales, property departments, and customers to ensure consistent, high-level service throughout pre-event, event, and post-event phases of property events. This position primarily handles less complex property events. Works with his/her supervisor to ensure their property events have a seamless turnover from sales to service and back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events.

Job Responsibility:

  • Prepare all event documentation
  • Coordinate with Sales, property departments, and customers
  • Ensure high-level service throughout pre-event, event, and post-event phases
  • Greet customers during the event phase
  • Act as liaison between field salesperson and customer
  • Verify billing accuracy
  • Participate in customer meetings
  • Monitor group room blocks and meeting space
  • Encourage associates to provide excellent customer service
  • Follow up with customers post-event
  • Respond to guest problems and complaints
  • Participate in various meetings
  • Assist with the sales process
  • Up-sell products and services
  • Forecast group sleeping rooms and event revenue

Requirements:

  • High school diploma or GED
  • 2 years’ experience in the event management or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required
What we offer:
  • Bonus program
  • Comprehensive health care benefits
  • 401(k) plan with up to 5% company match
  • Employee stock purchase plan at 15% discount
  • Accrued paid time off
  • Life insurance
  • Group disability insurance
  • Travel discounts
  • Adoption assistance
  • Paid parental leave
  • Health savings account
  • Flexible spending accounts
  • Tuition assistance
  • Pre-tax commuter benefits

Additional Information:

Job Posted:
March 22, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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