Events Experience Manager Job at RX Global (Norwalk)

Job Description

This role is ideal for a creative strategist and skilled executor who thrives at the intersection of experience design, content, community, and commercial impact. The Experience Manager will lead the ideation, development, and execution of special events, features, and immersive activations ensuring our shows evolve with the industry and consistently deliver exceptional value to attendees, partners, and sponsors.

Job Responsibility

Lead idea generation, development, and implementation of special events, activations, lounges, networking experiences, and feature areas
Design both daytime and evening experiences that drive engagement, connection, and brand buzz
Contribute to annual strategic planning and Event Value Plans to ensure experiences align with growth and commercial objectives
Identify industry trends, emerging formats, and innovative engagement strategies to keep events fresh, relevant, and future-focused
Identify and build relationships with rising voices, niche sub-communities, and superfans, leveraging insights, tone, and trends to inform programming, activation, and audience touchpoints
Represent the audience voice internally, ensuring attendee needs and community perspectives are embedded in overall event and experience strategy
Partner with Operations, Sales, Sponsorship, Marketing, and Finance teams to bring experiences to life
Collaborate with the sponsorship sales team to develop and support sellable activation and experience opportunities
Serve as the primary point of contact for talent, speakers, agents, entertainment, and representatives both pre-show and on-site
Manage contracts in partnership with Legal for speakers, entertainment, associations, and sponsorship agreements
Own and manage budgets for education, events, activations, catering, lounges, staging, décor, speakers, AV, and production in collaboration with the Finance Manager and Event Director
Manage vendors across production, AV, staging, décor, and on-site video content creation
Oversee content capture and work with editing teams to repurpose content for digital platforms and year-round engagement

Requirements

3+ years special events experience with a proven ability to lead the ideation, development and execution of immersive event experiences and activations
Demonstrated ability to develop audience-first experience strategies, leveraging community insights, industry trends, and emerging engagement formats
Have proven operational and budget management expertise, including overseeing contracts, managing vendors, owning multi-line budgets and coordinating on-site execution
Travel as required

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Events Experience Manager

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