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We are looking to welcome a highly motivated, creative, and enthusiastic Events Coordinator to join our Rapport team at our client’s offices, located in Watford. Our client is a world leader in off-price apparel and home fashions. This is a dynamic team that works in an environment where no day is the same. This is the ideal role for someone who has an incredible ability to spark immediate Rapport with the guests and clients. You will be an integral part of a highly professional team focused on delivering outstanding service and creating memorable experiences.
Job Responsibility:
Planning and managing events from start to finish, coordinating with internal teams and external suppliers to communicate event requirements effectively
Building sustainable relationships with stakeholders for seamless event planning
Managing bookings in meeting spaces, ensuring adequate team coverage
Fostering a customer-focused service by communicating regularly with the Client
Assisting in developing succession plans for long-term business growth
Producing monthly and ad-hoc reports on service usage and issues
Ensuring compliance with service level agreements and maintain operational support during peak periods
Requirements:
Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
Be an upbeat individual with integrity and a can-do attitude
Have passion for delivering outstanding service
Exhibit strong communication skills for effective client management
Motivate and develop team members to reach their potential
Make quick decisions and resolve service issues efficiently
Show attention to detail and possess excellent organisational skills
Be flexible and reliable, adapting to changing business needs
Build strong relationships with stakeholders
Be committed to fostering a positive team environment
Ideally, have at least 1 year of experience in a similar role