Events Concierge

• Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable
• Read and analyze banquet event order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc
• Respond to and try to fulfill any special banquet event arrangements
• Follow up on special banquet event arrangements to ensure compliance
• Follow all company and safety and security policies and procedures
• report accidents, injuries, and unsafe work conditions to manager
• complete safety training and certifications
• Ensure uniform and personal appearance are clean and professional
• maintain confidentiality of proprietary information
• protect company assets
• Welcome and acknowledge all guests according to company standards
• anticipate and address guests’ service needs
• thank guests with genuine appreciation
• Speak with others using clear and professional language
• answer telephones using appropriate etiquette
• Develop and maintain positive working relationships with others
• support team to reach common goals
• Ensure adherence to quality expectations and standards
• Read and visually verify information in a variety of formats
• Visually inspect tools, equipment, or machines
• Stand, sit, or walk for an extended period of time or for an entire work shift
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
• Move through narrow, confined, or elevated spaces
• Move over sloping, uneven, or slippery surfaces
• Move up and down stairs and/or service ramps
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Perform other reasonable job duties as requested by Supervisors

• High school diploma or G.E.D. equivalent
• At least 1 year of related work experience

Hospitality Experience Preferred

Flexible Schedule