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Join our team as an Events Ambassador for one of our flagship contracts near Canary Wharf. In this position, you’ll play a key role in delivering an award-winning service for a leading Big Four audit and accounting firm, ensuring an exceptional experience through looking after the entire event lifecycle. If you’re enthusiastic about crafting memorable moments and excel in a dynamic environment, this is the perfect opportunity for you. As the first point of contacts of all thing’s events related, you’ll use your interpersonal skills to build connections, respond to enquiries, and handle any concerns with ease.
Job Responsibility:
Provide end-to-end coordination of events. Supporting planning, booking, and on-the-day delivery as directed by the Events and Reservations Team Leader
Advise hosts on the most suitable event spaces, ensuring selections align with availability, capacity limits, and safety standards
Arrange and manage virtual and hybrid events, ensuring all processes comply with policies and procedures
Collaborate closely with the onsite team to oversee events from setup to close, including troubleshooting issues, resolving equipment or technical problems, and ensuring smooth execution
Supervise and direct event support teams, such as setup crews, AV technicians, hospitality staff, and cleaners, to ensure seamless coordination
Confirm that all event setups (including furniture, staging, décor, and equipment) meet customer specifications and comply with safety, fire, and health regulations
Coordinate food and beverage requirements, order supplies, arrange audiovisual equipment, organise signage, and ensure décor elements (e.g., floral arrangements, linens, colour schemes) meet expectations
Oversee venue access, including opening and securing facilities or liaising with onsite operations before and after events
Support the delivery of events outside core business hours when required
Requirements:
Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
Ideally, have at least 2 years of experience in events or in a similar role
Demonstrate strong customer service and interpersonal skills
Detail-oriented with a positive and approachable demeanour, making them a dependable and collaborative team member
Takes pride in their organisation skills and attention to detail
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