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Flight Centre Brand Logo Flight Centre Brand · Hospitality and Tourism

Event Travel Consultant

United States, Philadelphia 28.85 USD / Hour · Job Posted April 15, 2026
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Job Description

FCM Meetings & Events is seeking an Event Travel Consultant to support the delivery of seamless, policy‑compliant travel for live, virtual, and hybrid events. This role plays a critical part in coordinating flights, accommodations, and ground transport while partnering closely with event managers, planners, and attendees. You’ll help bring global events to life through precision, collaboration, and exceptional service. This is an ideal opportunity for someone passionate about travel, detail, and creating positive delegate experiences.

Job Responsibility

  • Assist event attendees with booking flights, accommodation, and ground transportation in line with event travel policies
  • Ensure accurate ticketing and adherence to event deadlines and restrictions
  • Track and manage booking status for all event attendees
  • Liaise between attendees and meeting planners to gain approval for exceptions, special requests, or deviations
  • Maintain clear, timely, and accurate internal documentation within meeting management systems
  • Deliver professional, customer‑focused communication with clients, delegates, and internal stakeholders
  • Respond to enquiries within agreed timeframes and ensure satisfaction with resolutions
  • Support event‑related and general administrative tasks to maintain business operations
  • Communicate proactively with lead planners and project teams before, during, and after events
  • Participate in training and development opportunities as directed by the Business Leader
  • Maintain compliance with company policies and employment regulations
  • Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

Requirements

  • Must have GDS experience
  • Sabre experience strongly preferred
  • Working knowledge of Microsoft Word, Excel, and PowerPoint
  • Previous experience in travel management, demonstrating high-touch service
  • High school education required
  • Experience in a service‑oriented industry with a focus on customer relationships
  • Strong attention to detail and accuracy in high‑volume work
  • Ability to manage multiple tasks and prioritize effectively
  • Strong communication and problem‑solving skills
  • Willingness to learn, grow, and take ownership of outcomes
  • Ability to remain calm and positive in busy or high‑pressure situations

What we offer

  • Paid Time Off: up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 recognized holidays annually
  • Travel perks/discounts
  • Health & Wellness Programs and Employee Financial Wellness Services
  • National/International Award Nights and Conferences
  • Health benefits including, medical, dental, vision, gender affirming care, and fertility care
  • Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
  • Flexible Spending Accounts
  • Employee Assistance Program
  • 401k program with partial match
  • Tuition Reimbursement Program
  • Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
  • Global career opportunities in a network of brands and businesses
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