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Encore Global Logo Encore Global · Hospitality and Tourism

Event Technology Internship

United States, Marco Island 15.64 - 18.00 USD / Hour · Job Posted February 03, 2026
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Job Description

The Event Technology Intern will assist in the set-up and operation of large- and small-scale audiovisual system for live events while ensuring the utmost client satisfaction. This role will learn work in the field providing technical and sales support, or as a corporate professional at one of the offices. This position will report into field or corporate management.

Job Responsibility

  • Assist in the set-up and operation of large- and small-scale audiovisual system for live events
  • Ensure a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment
  • Strive to exceed the expectations and needs of internal and external customers
  • Maintain a positive relationship with all clients through effective communication
  • Meet with guests on site to ensure that their needs are met
  • Monitor events and check in on customers throughout the events' duration
  • Understand and foster the hotel/client relationship
  • Troubleshoot and problem solve with equipment and software issues
  • Handle equipment challenges and changes in a timely and professional manner
  • Understand company processes, follow procedures, and complete systems entry and paperwork accurately
  • Use the equipment sheets to determine the equipment scheduled for set up and for strike
  • Interact with other staff and outside vendors for equipment
  • Increase revenue by utilizing floor up-selling techniques
  • Work with clients to finalize invoices
  • Complete order entries in Navigator, as needed

Requirements

  • Currently pursuing a BA/BS Degree
  • preference in Hospitality, Business, Media Production, Radio/TV/Film, or related field
  • 0-6 months of field audio-visual or customer service experience
  • Technical aptitude demonstrated through interest and exposure to new technology
  • Ability to work at a hotel location within the major metro market you are applying for
  • Must be able to lift 50 lbs

What we offer

  • Comprehensive insurance options
  • Generous PTO
  • Company-matching 401(k)
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