This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Our technicians enjoy the opportunities to work with innovative and cutting-edge technology on a daily basis. From setting equipment as elaborate as an LED wall to simply ensuring cable is properly run through the venue, our Technicians are the foundation of the events we build and bring to life. They ensure that each event is flawlessly executed, and work with the rest of the team to setup and strike down each event in a timely manner. At Encore, customer satisfaction is our highest priority, our Technicians play an integral part in establishing a positive relationship with each of our clients.
Job Responsibility:
Set up and operation of basic / small-scale audiovisual systems in a hospitality environment
Ensure a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment
Strive to exceed the expectations and needs of internal and external customers
Maintain a positive relationship with all clients through effective communication
Meet with guests on site to ensure that their needs are met
Monitor events and check in on customers throughout the day
Understand and foster the hotel/client relationship
Troubleshoot and problem solve with equipment and software issues
Handle equipment challenges and changes in a timely and professional manner
Understand company processes, follow procedures, and complete systems entry and paperwork accurately
Use equipment sheets to determine the equipment scheduled for set up and for strike
Interact with other staff and outside vendors for equipment
Increase revenue by utilizing floor up-selling techniques
Work with clients to finalize invoices
Complete order entries in Navigator, as needed
Requirements:
High School Diploma required
Associate’s degree is preferred
1 year of customer service or hospitality experience is preferred
1 year of audio-visual experience or equivalent in an educational environment is preferred
A valid driver’s license is required for team members that may operate Company vehicles
Must be able to lift 50 lbs
Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program
External applicants must meet/validate and achieve/complete all training and certifications required for this position, within one year
Nice to have:
Communicator
Team Player
Organized
Enthusiastic
Versatile
Self-starter
Multi-tasker
Efficient
Safety Conscious
Professional
What we offer:
Paid Time Off: Vacation Days, Paid Holidays, Floating Holidays, Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Training & Development: Classroom/On the Job Training, Encore University, Career Pathing
Mobility: Relocation, Global Transfer Opportunities
Welcome to CrawlJobs.com – Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.
We use cookies to enhance your experience, analyze traffic, and serve personalized content. By clicking “Accept”, you agree to the use of cookies.