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Event Technician, Audio-Visual

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Encore Global

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Location:
United States , Alpharetta

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Contract Type:
Not provided

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Salary:

14.22 - 18.49 USD / Hour

Job Description:

Our technicians enjoy the opportunities to work with innovative and cutting-edge technology on a daily basis. From setting equipment as elaborate as an LED wall to simply ensuring cable is properly run through the venue, our Technicians are the foundation of the events we build and bring to life. They ensure that each event is flawlessly executed, and work with the rest of the team to setup and strike down each event in a timely manner. At Encore, customer satisfaction is our highest priority, our Technicians play an integral part in establishing a positive relationship with each of our clients.

Job Responsibility:

  • Set up and operation of basic / small-scale audiovisual systems in a hospitality environment
  • Ensure a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment
  • Strive to exceed the expectations and needs of internal and external customers
  • Maintain a positive relationship with all clients through effective communication
  • Meet with guests on site to ensure that their needs are met
  • Monitor events and check in on customers throughout the day
  • Understand and foster the hotel/client relationship
  • Troubleshoot and problem solve with equipment and software issues
  • Handle equipment challenges and changes in a timely and professional manner
  • Understand company processes, follow procedures, and complete systems entry and paperwork accurately
  • Use equipment sheets to determine the equipment scheduled for set up and for strike
  • Interact with other staff and outside vendors for equipment
  • Increase revenue by utilizing floor up-selling techniques
  • Work with clients to finalize invoices
  • Complete order entries in Navigator, as needed

Requirements:

  • High School Diploma required
  • Associate’s degree is preferred
  • 1 year of customer service or hospitality experience is preferred
  • 1 year of audio-visual experience or equivalent in an educational environment is preferred
  • A valid driver’s license is required for team members that may operate Company vehicles
  • Must be able to lift 50 lbs
  • Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program
  • External applicants must meet/validate and achieve/complete all training and certifications required for this position, within one year

Nice to have:

  • Communicator
  • Team Player
  • Organized
  • Enthusiastic
  • Versatile
  • Self-starter
  • Multi-tasker
  • Efficient
  • Safety Conscious
  • Professional
What we offer:
  • Paid Time Off: Vacation Days, Paid Holidays, Floating Holidays, Sick/Personal Days
  • Premium Recognition Program (CenterStage)
  • Performance Incentive Plans (GEI Bonus)
  • Employee Referral Program
  • Annual Merit
  • Training & Development: Classroom/On the Job Training, Encore University, Career Pathing
  • Mobility: Relocation, Global Transfer Opportunities
  • Comprehensive insurance options
  • Generous PTO
  • Company-matching 401(k)

Additional Information:

Job Posted:
December 29, 2025

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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