Event Technical Specialist (Video) Job at Encore Global (East Naples)

Technical Sales Solutions Specialist

Formlabs is looking for highly motivated individuals to join us as we build an a...

Location

United States , Milwaukee

Salary:

70000.00 USD / Year

Formlabs GmbH

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent in a STEM-related field
0-5 years full-time work experience
Naturally curious and passionate about a wide variety of topics, especially technology
A relationship builder who is customer focused and results-oriented
Able to work independently but enjoy and thrive in a team environment
Able to effectively communicate with customers via phone, video & email
Have the ability to handle rejection, learn, and adapt

Job Responsibility

Understand customer demand to effectively consult & sell cutting-edge additive manufacturing technology using a solution-oriented approach
Identify sales leads and follow up on inbound sales inquiries by phone and email
Ensure an amazing customer experience while assessing up-sell and cross-sell potential, with the goal of increasing product usage and satisfaction
Coordinate regular touch points with customers to better understand their needs and align results to sales growth
Represent Formlabs at trade shows and onsite customer events
Collaborate with key decision makers to identify opportunities and develop ideas that deliver sales results
Become a knowledgeable champion of Formlabs technology through hands-on training & experience with our products

What we offer

Competitive salary and sales commission system
Opportunity to qualify & close high-potential inbound sales leads
Ownership in a cutting edge tech company
Extensive, continuous sales and technical training
Industry leading products that you can stand behind
Fast paced and meaningful work
A unique and exciting office environment
Hybrid work - 60% in-office (3 days)
Comprehensive healthcare coverage (Medical, Dental, Vision)
Tenure-based paid Sabbatical Leave (up to 6 weeks)

Fulltime

Technical specialist video

The Technical Specialist is responsible for the set up and operation of small to...

Location

United Kingdom , London

Salary:

Not provided

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s Degree or equivalent is preferred
4+ years of field experience in specialty area is required
3-5 years of customer service or hospitality experience is preferred

Job Responsibility

Work with Project Management/Producer teams to design and implement sufficient video systems to fulfil the brief of any given event
Assist Labour teams with fulfilling accurate roles with internal and external staff, ensuring the right people are in the right roles
Ensure all video components are added to technical drawings for events in Vectorworks
Ensuring consistency across all events for plans and schematics being drawn, and accurate documentation is provided for onsite teams for delivery
Assisting with pre production for media server/switching workflow to aid onsite delivery
Full understanding and operation of advanced switching systems for large scale events, linking multiple switchers where necessary (Barco E2/S3)
Plan, design and install multi blended projection systems utilizing Barco, Christie and Panasonic projectors with their relevant software systems
Design and lead complex multi screen LED display builds, utilizing multiple processors
Delegate tasks efficiently across large scale projects, ensuring timely delivery of all video aspects of an event
Drives Results - Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section

What we offer

Private Healthcare after 12 months of service
Employee supported volunteering
Enhanced family leave provisions
Perkbox and Employee assistance Programme
Company sick pay
Employee recognition scheme
Generous employee referral scheme
Clearly defined Career path (and all the important support along the way)
Access to state-of-the-art technology
Global presence and opportunities worldwide

Technical specialist video

The Technical Specialist is responsible for the set up and operation of small to...

Location

United Kingdom , London

Salary:

Not provided

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s Degree or equivalent is preferred
4+ years of field experience in specialty area is required
3-5 years of customer service or hospitality experience is preferred

Job Responsibility

Work with Project Management/Producer teams to design and implement sufficient video systems to fulfil the brief of any given event
Assist Labour teams with fulfilling accurate roles with internal and external staff, ensuring the right people are in the right roles
Ensure all video components are added to technical drawings for events in Vectorworks
Ensuring consistency across all events for plans and schematics being drawn, and accurate documentation is provided for onsite teams for delivery
Assisting with pre production for media server/switching workflow to aid onsite delivery
Full understanding and operation of advanced switching systems for large scale events, linking multiple switchers where necessary (Barco E2/S3)
Plan, design and install multi blended projection systems utilizing Barco, Christie and Panasonic projectors with their relevant software systems
Design and lead complex multi screen LED display builds, utilizing multiple processors
Delegate tasks efficiently across large scale projects, ensuring timely delivery of all video aspects of an event
Drives Results - Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Classroom/On the Job Training

Event Technical Specialist, Projection & Video

The Technical Specialist is responsible for the technical set up and operation o...

Location

United States , Nashville

Salary:

24.30 - 29.77 USD / Hour

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s Degree is preferred
3+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required
3-4 years of customer service or hospitality experience is preferred
Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to
External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date
Ability to interact professionally and effectively with a diverse work force, customer base and senior level management
Strong customer, client and coworker interface experience and abilities
A valid driver’s license is required for team members in positions that may operate Company vehicles
Must be able to lift 50 lbs

Job Responsibility

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment
Troubleshoots technical issues and resolve problems quickly as they arise
Complies with all Company security and safety measures
Ensures equipment is secure from theft and/or damage when in use
Provides excellent service and strives to exceed the expectations and needs of internal and external customers
Maintains a positive relationship with all clients through effective communication
Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction
Understands and fosters the hotel/client relationship
Creates an atmosphere that fosters the development of technical and leadership skills in other employees
Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Classroom/On the Job Training

Fulltime

New

Production Technical Specialists (Video) Orlando Market

The Technical Specialist is responsible for the technical set up and operation o...

Location

United States , Orlando

Salary:

22.91 - 29.77 USD / Hour

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s Degree is preferred
3+ years of event technology experience with specialty in Audio, Lighting, Projection, or Video is required
3-4 years of customer service or hospitality experience is preferred
External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date
Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to
Ability to interact professionally and effectively with a diverse work force, customer base and senior level management
Strong customer, client and coworker interface experience and abilities
A valid driver’s license is required for team members in positions that may operate Company vehicles
Must be able to lift 50 lbs

Job Responsibility

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment
Troubleshoots technical issues and resolve problems quickly as they arise
Complies with all Company security and safety measures
Ensures equipment is secure from theft and/or damage when in use
Provides excellent service and strives to exceed the expectations and needs of internal and external customers
Maintains a positive relationship with all clients through effective communication
Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction
Understands and fosters the hotel/client relationship
Creates an atmosphere that fosters the development of technical and leadership skills in other employees
Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Classroom/On the Job Training

Fulltime

Av & event operations specialist

As an AV & Event Operations Specialist, you’ll provide hands-on technical AV sup...

Location

United Kingdom , London

Salary:

Not provided

DELIVER

Expiration Date

Until further notice

Requirements

Strong hands-on experience running technical AV setups for live and hybrid events, in a freelance, corporate, media, or agency environment
Enthusiasm for technology, problem-solving, and delivering great service
Confident with AV systems and platforms including: Vision mixers (Blackmagic, Roland), Audio consoles (Yamaha, Allen & Heath, Soundcraft), Streaming and conferencing (Google Meet, Zoom, OBS, vMix), Digital signage platforms
Solid understanding of AV networking fundamentals, with exposure to AV-over-IP environments (including IP addressing, VLANs, multicast, and signal flow over networks)
A working interest in code-driven AV systems and automation, comfortable engaging with basic scripting or logic (LUA, SQL) to configure, customise, or troubleshoot modern AV platforms
Strong troubleshooting skills, able to calmly resolve issues
Ability to explain technical issues clearly to non-technical stakeholders
Competent in video editing software
Comfortable working flexibly, early mornings, late finishes, or event-based shifts as needed
Collaborative attitude and a strong service mindset

Job Responsibility

Technical Event Support: Set up, operate, and pack down AV systems for live, hybrid, and streamed events in our office HQ and offsite locations
Meeting Room Support: Conduct daily AV checks and respond to room incidents across the estate. Ensure systems are fully operational and proactively maintained
Global Room Support: Provide remote and on-site troubleshooting across Deliveroo's global meeting room estate. Triage advanced faults and liaise with vendors as needed
Video Capture & Editing: Record and edit internal-facing content, delivering high-quality, brand-consistent media using video editing tools
Inventory & Asset Management: Maintain accurate equipment inventory, assist with audits, tracking, and repairs. Ensure AV kit is well maintained and event-ready
Preventative Maintenance: Take ownership of regular AV health checks and proactively coordinate RMAs, replacements, or fixes to minimise disruption
Training & Mentorship: Help onboard new team members, sharing knowledge and supporting hands-on learning through documentation and informal coaching
Project & Initiative Support: Contribute to AV-related projects, such as system upgrades or office launches, supporting testing, documentation, and delivery
Documentation & Process Improvement: Create and maintain internal technical documentation, and contribute to continuous improvement of AV workflows, tools, and support resources

What we offer

A competitive and comprehensive compensation and benefits package
Up to 5% matched pension contributions
Some roles may be eligible for share awards
Free Deliveroo Plus: free delivery and access to special offers
Team lunches from the best local restaurants
25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
One day of paid leave per year to volunteer with a registered charity
Funded single cover healthcare on our core plan, with the option to add family members at own cost
On-site gym (HQ), discounted external gym membership
Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass

Fulltime