This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Event Staff are expected to carry out any job function management deems as appropriate and within the scope of caring and maintaining all venues, customer service, audience experience, pre-show prep, post show breakdown, guest and staff safety and emergency response. Under immediate supervision, performs various duties in connection with scheduled events, skilled and unskilled job tasks as assigned with Destination El Paso.
Job Responsibility:
A team player and able to communicate well with others
Provide customer Service
Adhere to ASM Global procedures and policies
Assist and direct patrons to appropriate destinations, i.e. concessions, restrooms, etc
Serve as ticket taker and/or usher distributing programs and escorting patrons to their appropriate seats
Assist with last minute pre-event needs such set-up, decorating, finding materials, etc
Provide special accommodations for wheelchairs and other physically handicapped patrons, senior citizens, student and groups
Ensure safety of patrons, staff vendors, participants and others on premises
Sell merchandise for shows when requested by the tour manager and effectively communicate with the merchandise manager for each show
Assist in controlling unusual circumstances and events during fire, storm, riots and other emergencies
Assist with crowd control inside and outside of premises
Handle any disturbances or problems that arise during event or at the facility
Report any problems concerning the event to the Event Manger(s) and/or Upper Level Management on duty
Resolve problems, address complaints as they arise, work effectively under pressure and produce accurate results
Responsible for allowing only valid ticket credentials into specific areas of the building while not permitting spirts to leave certain spaces and scanning tickets and /or providing wristbands or stamps when needed
All event staff are expected to fill in any position as needed during any point of the events and will possibly become a breaker during the events to assist in giving co-workers breaks in various areas and positions around the venues
Search for lost articles or for parents of lost children
Give door checks to patrons who are temporally leaving establishments
Responsible for distributing programs or other promotional items to guests during ingress, the event, or egress
As necessary handles tough, high-pressure situations while remaining calm and professional
Be able to arrive to work on time as scheduled
Perform other duties as assigned
Requirements:
Maintain an effective working relationship with clients, patrons, employees, exhibitors and others encountered in the course of employment
Follow oral and written instructions and communicate effectively with others in both oral and written form
Remain flexible and demonstrate skills in customer relations, communications, problem solving and adjust to situations as they occur
Convey strong verbal and interpersonal skills
Must have Customer Service Skills
Must be able to properly use and understand scheduling applications and guidelines
Must be able stand/sit/walk for extended periods of time
Basic math skills to be able to accurately handle & count money
Must possess valid driver's license as well as reliable transportation