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Legends Global Logo Legends Global · Hospitality and Tourism

Event Staff

United States, Concord · Job Posted February 20, 2026
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Job Description

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for part-time Event Staff at Cabarrus Arena & Events Center. This role is focused on providing exceptional guest services and requires regular, direct interaction with event attendees.

Job Responsibility

  • Report to work on time and in proper uniform as scheduled
  • Follow all instructions provided for each specific event
  • Distribute accurate event and venue information to guests
  • Respond to guest questions, compliments, and complaints in a professional manner
  • Provide ADA services and assistance to guests with disabilities and elderly individuals
  • Perform event-specific roles as assigned, which may include: Door/Gate Attendant, Metal Detector Operation, Bag Check, Ticket Taker, Usher, Parking Money Taker, Parking Flagger, Catering & Concession Worker
  • Maintain a welcoming demeanor to ensure guests feel comfortable seeking assistance
  • Deliver friendly, courteous, and professional customer service at all times
  • Keep aisles and floors clear of obstructions to ensure guest safety
  • Clearly communicate and enforce relevant venue and event policies
  • Remain at assigned post and complete tasks as instructed for each event
  • Perform additional duties as required based on event needs

Requirements

  • Ability to work extended shifts in a productive manner
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays
  • Ability to follow instructions and complete tasks efficiently
  • Pleasant personality and professional appearance
  • Strong verbal communication skills in English to interact with guests, supervisors, and co-workers
  • Demonstrated commitment to excellent customer service
  • Ability to maintain dress code and grooming standards
  • Ability to work cooperatively with team members and staff across the facility
  • Must be able to move throughout the venue for extended periods during events
  • Must remain at assigned workstations for long periods
  • Occasionally required to lift up to 20 pounds to waist height
  • May work indoors or outdoors, depending on the event
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