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Legends Global, the leader in privately managed public assembly facilities has an excellent opening for PART TIME EVENT STAFF at the Pontchartrain Convention & Civic Center.
Job Responsibility:
Guest relations activities that include greeting and directing guests, screening guests for camera/video equipment and other items not permitted into the buildings, securing areas, responding to emergency situations, ensuring the safety of all guests and reacting to requests for service and assistance
Have a full working understanding of the specific event post (i.e. ticket takers, ushers, security, crowd control, door screeners and guest relations) and possess the ability to communicate with patrons
Anticipate problems and appropriate solutions
Ensuring there is an effective and efficient response to patron issues through 2-way radio communication
Keep unauthorized persons out of restricted areas
Represent the company in a polite and professional manner using proper customer service skills
Direct customer service complaints and inquiries to proper manager/supervisor
Abide by facility rules, regulations, policies and procedures
Seat patrons according to ticket and/or event information
Promote a safe working environment for all employees
Maintains the proper image and generates positive public relations with patrons and staff
Pick up loose debris/garbage following event if required
Performs other duties as assigned by the Manager on Duty
Requirements:
Must demonstrate the ability to read, write, hear, and speak English
clean and neat in appearance
ability to work flexible hours including weekends, days, evenings and holidays
able to stand for long periods
able to walk up and down stairs
open availability to work events on an on-going basis including weekends, evenings and holidays