Event Staff

• Verify authenticity of admission tickets, passes or credentials
• Follow event guidelines, accurately collects tickets, passes or credentials for admission
• Provide an accurate accounting of tickets or passes collected
• Determine when to deny access to an event as instructed
• Serves as coat check attendant
• Sells, distributes and accurately accounts for parking passes
• Sells, distributes and accurately accounts for tickets
• Accurately and efficiently handles cash and credit card payment transactions
• Balances cash drawer to ticket allotment
• Provide general information regarding the event, the facility and the Lansing region
• Adhere to Legends Global procedures and safety guidelines
• Communicate effectively in a polite and courteous manner
• Adhere to department dress code
• Observe the facility including equipment, personnel, and general activity
• Share observations with the Event Manager or Box Office Coordinator

• High school diploma or equivalent GED
• Must be 18 years of age or older
• Able to make monetary change with strong finger dexterity
• Ability to accurately provide and balance cash and credit card transactions
• Possesses basic math and basic computer skills
• Able to positively interact with employees, customers, the public, and vendors in a courteous, cooperative, and professional manner
• Demonstrates a cooperative team approach with a professional attitude and demeanor
• Has verbal and written communication skills in English
• Able to read in English, take direction, and serve as an enthusiastic advocate
• Able to utilize handheld radios and maintain timely attendance
• Strong attention to detail
• Ability to handle people professionally and tactfully
• Speak clearly and professionally
• Listen and demonstrate understanding
• Project a cheerful and calm presence
• Able to communicate, understand, and carry out directions and instructions
• Focus on a computer monitor for extended periods of time
• Lift, move, carry, push, pull, and place objects weighing up to 10 pounds
• Stand and/or sit for long periods of time
• Holds a valid Michigan Driver’s License or Michigan identification card
• Able to bend, twist, and reach overhead and below the knees
• Demonstrates integrity, honesty, and trust
• Ability to withstand performance of job functions in inclement weather conditions and elements
• Able to work in a busy environment, with multiple people, noises, smells, and distractions

Familiar with the Greater Lansing Region for improved client and guest service