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Event Staff - Operations Support

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Allied Universal®

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Location:
United States , Buffalo

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Category:
-

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Contract Type:
Not provided

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Salary:

25.00 USD / Hour

Job Description:

The Event Staff - Operational Support team member is primarily responsible to assist in all aspects of event day preparation and execution. However, as needed this position is also responsible for providing branch-level recruiting, new hire onboarding functions, scheduling, and logistics support.

Job Responsibility:

  • Assist in all aspects of event day preparation and execution In partnership with the branch and event management team
  • Allow appropriate entry into each venue, may collect and/or scan tickets, verify wristbands and badges, direct traffic coming in and out of the venue
  • Demonstrate an understanding of the policies, procedures and regulations of different venues, facilities, and events
  • Initiate a genuine, friendly, and personal greeting to our guests as they arrive at the facility entrance, aisle, concourse area or other location and offer a sincere “thank you” to complete each guest encounter
  • Provide guests with helpful directions and/or suggestions that will enhance their entertainment experience
  • ensure interactions with guests include a smile and use of a natural speaking voice, including natural inflection and a friendly tone
  • Support Human Resources/Recruiting Team with the conducting of New Employee Orientation sessions
  • Conduct application of any state required license training
  • Utilize iCIMS recruiting software to process new applicants
  • Assist in the scheduling of interviews for prospective employees
  • Attend periodic relevant recruitment activities, such as job fairs, recruitment programs, etc. with Regional Recruiter on an as-needed basis
  • Assists with applicant tracking and with generating hiring reports
  • Print badges for new hire employees
  • Assist with various administrative duties as assigned by the Branch management team, Recruiting and Human Resources, or Regional Vice President
  • Schedule and confirm appropriate supervision and team members for each individual event
  • practices, promote, and ensure “Smart Scheduling”
  • Ensure each position/event is scheduled with a qualified licensed employee
  • Immediately communicate with the Branch Manager any concerns such as shortages, failure to schedule, personnel concerns, etc.
  • Capably utilize ABI for scheduling and to produce reports
  • Meet all contractual scheduled hours for event/site assigned to the Account Manager/Branch Manager
  • Schedule employees to work at the events/sites where openings exist
  • Build jobs into scheduling system
  • In partnership with the Branch Management team support the document retention and archiving processes
  • Support orientation and training of new employees on scheduling procedures
  • Assist with the distribution and transportation of logistics items, (i.e., water, radios, uniforms) as well partnering with branch leadership to maintain an accurate inventory count on a monthly basis to prevent lost equipment, and transportation of deliverance of equipment
  • Attend staff meetings/event close out meetings and training sessions as needed
  • May drive company vehicle to transport equipment to the various work sites as needed

Requirements:

  • High School diploma or equivalent
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • Prior work experience in a fast-paced administrative environment
  • Excellent organizational skills that include the ability to multi-task and prioritize work
  • Strong consultative, analytical, and problem-solving skills
  • Ability to communicate effectively with leadership
  • Outstanding oral and written communication skills
  • Able to concentrate on details, work under deadline pressures, apply sound logic and judgment, and prioritize tasks and responsibilities
  • Able to focus and multi-task in a busy environment, with the ability to successfully handle stressful situations in a calm and professional manner
  • Able to effectively manage multiple interactions with diverse personalities and engage them to perform at optimum levels
  • Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology

Nice to have:

  • Associate’s degree or higher in Education, Business, Criminal Justice, Human Resources, Security Management, or a closely related field
  • Prior human resources, recruiting, scheduling or logistics experience in a service industry business
  • Work experience conducting applicant sourcing, interviewing job applicants, and conducting employee onboarding in a high-volume setting
What we offer:
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401(k)plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly

Additional Information:

Job Posted:
March 20, 2026

Employment Type:
Parttime
Work Type:
Hybrid work
Job Link Share:

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