CrawlJobs Logo

Event Staff - Operations Support

United States, Buffalo 25.00 USD / Hour · Job Posted March 20, 2026
Apply Position
Job Link Share

Job Description

The Event Staff - Operational Support team member is primarily responsible to assist in all aspects of event day preparation and execution. However, as needed this position is also responsible for providing branch-level recruiting, new hire onboarding functions, scheduling, and logistics support.

Job Responsibility

  • Assist in all aspects of event day preparation and execution In partnership with the branch and event management team
  • Allow appropriate entry into each venue, may collect and/or scan tickets, verify wristbands and badges, direct traffic coming in and out of the venue
  • Demonstrate an understanding of the policies, procedures and regulations of different venues, facilities, and events
  • Initiate a genuine, friendly, and personal greeting to our guests as they arrive at the facility entrance, aisle, concourse area or other location and offer a sincere “thank you” to complete each guest encounter
  • Provide guests with helpful directions and/or suggestions that will enhance their entertainment experience
  • ensure interactions with guests include a smile and use of a natural speaking voice, including natural inflection and a friendly tone
  • Support Human Resources/Recruiting Team with the conducting of New Employee Orientation sessions
  • Conduct application of any state required license training
  • Utilize iCIMS recruiting software to process new applicants
  • Assist in the scheduling of interviews for prospective employees
  • Attend periodic relevant recruitment activities, such as job fairs, recruitment programs, etc. with Regional Recruiter on an as-needed basis
  • Assists with applicant tracking and with generating hiring reports
  • Print badges for new hire employees
  • Assist with various administrative duties as assigned by the Branch management team, Recruiting and Human Resources, or Regional Vice President
  • Schedule and confirm appropriate supervision and team members for each individual event
  • practices, promote, and ensure “Smart Scheduling”
  • Ensure each position/event is scheduled with a qualified licensed employee
  • Immediately communicate with the Branch Manager any concerns such as shortages, failure to schedule, personnel concerns, etc.
  • Capably utilize ABI for scheduling and to produce reports
  • Meet all contractual scheduled hours for event/site assigned to the Account Manager/Branch Manager
  • Schedule employees to work at the events/sites where openings exist
  • Build jobs into scheduling system
  • In partnership with the Branch Management team support the document retention and archiving processes
  • Support orientation and training of new employees on scheduling procedures
  • Assist with the distribution and transportation of logistics items, (i.e., water, radios, uniforms) as well partnering with branch leadership to maintain an accurate inventory count on a monthly basis to prevent lost equipment, and transportation of deliverance of equipment
  • Attend staff meetings/event close out meetings and training sessions as needed
  • May drive company vehicle to transport equipment to the various work sites as needed

Requirements

  • High School diploma or equivalent
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • Prior work experience in a fast-paced administrative environment
  • Excellent organizational skills that include the ability to multi-task and prioritize work
  • Strong consultative, analytical, and problem-solving skills
  • Ability to communicate effectively with leadership
  • Outstanding oral and written communication skills
  • Able to concentrate on details, work under deadline pressures, apply sound logic and judgment, and prioritize tasks and responsibilities
  • Able to focus and multi-task in a busy environment, with the ability to successfully handle stressful situations in a calm and professional manner
  • Able to effectively manage multiple interactions with diverse personalities and engage them to perform at optimum levels
  • Highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology

Nice to have

  • Associate’s degree or higher in Education, Business, Criminal Justice, Human Resources, Security Management, or a closely related field
  • Prior human resources, recruiting, scheduling or logistics experience in a service industry business
  • Work experience conducting applicant sourcing, interviewing job applicants, and conducting employee onboarding in a high-volume setting

What we offer

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401(k)plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Event Staff - Operations Support

8 matching positions

Event Services Client Operations Support Manager

In partnership with Branch Leadership and functional leadership, the Client Oper...
Location
Location
United States , Union City
Salary
Salary:
80000.00 - 85000.00 USD / Year
aus.com Logo
Allied Universal®
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • Prior work experience as a team leader
  • Minimum of one (1) year of administrative, human resources, employee onboarding, and/or classroom instructor experience
  • Prior work experience in a dynamic administrative environment
  • Work history must include: Excellent organizational skills that include the ability to multi-task and prioritize work
  • Strong consultative, analytical, and problem-solving skills
  • Ability to communicate effectively with leadership
  • Proven ability to influence and engage key stakeholders
  • Strong strategic thinking and organizational change skills
  • strong problem-solving and analytical abilities
Job Responsibility
Job Responsibility
  • Maintain future work schedules by only assigning appropriately trained personnel
  • implement and improve detailed tracking staff and their completed training and certifications
  • develop and implement staffing plans to ensure physical security workforce is prepared for emergency operations as well as long-term growth of the workforce
  • Act in an Event Management capacity to ensure effectiveness of event staff to ensure they are meeting vendor and client expectations
  • develop and implement quality assurance programs
  • provide expert advice regarding resolution of any shortcomings
  • In partnership with Hiring Specialist and Recruiting team maintain active involvement in the recruitment, interviewing, selecting, and training of new employees
  • participate in the completion of performance appraisals, handling employee grievances or complaints and disciplining employees after consultation with the Branch Manager/General Manager
  • Safeguard personnel information as it relates to pay, benefits and performance by ensuring company record keeping is followed
  • Establish and maintain an onsite inventory of critical supplies in collaboration with the site team to include but not limited to emergency medical provisions, emergency rations, flashlights, batteries, inclement weather clothing, etc.
What we offer
What we offer
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401(k)plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
  • Fulltime
Read More
Arrow Right
New

Event Operations Manager

Manages floor operations to achieve service excellence with a focus on customer ...
Location
Location
United States , Philadelphia
Salary
Salary:
48776.00 - 63409.00 USD / Year
encoreglobal.com Logo
Encore Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma is required. Bachelor’s degree is preferred.
  • 4+ years of audio visual and customer service/hospitality experience including 2+ years of supervisory experience.
  • Experience leading workflow and team members.
  • Working knowledge of audio visual equipment in a live show environment
  • Proficiency with the use of computer hardware
  • Proficiency with computer software and programs, including the Internet and Microsoft Office
  • Effective leadership abilities and customer satisfaction focus.
Job Responsibility
Job Responsibility
  • Manages the daily floor activities and workflow of technicians to ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the hotel.
  • Provides direct supervision of team members including scheduling and time keeping.
  • Ensures that billing is reviewed and approved by clients, and advises the Director and/or Sales Manager of any potential challenges.
  • Ensures that daily equipment sheets are updated and properly completed.
  • Manages inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
  • Attends BEO, Pre-Cons, and pre-production meetings as needed.
  • Delegates tasks as appropriate.
  • Reviews quotes and provides recommendations for cost efficiencies in accordance with the company’s standard operating procedures.
  • Supervises and mentors operational staff to ensure client satisfaction and revenue maximization via onsite upselling.
  • Provides outstanding customer service by establishing excellent working relationships with internal and external clients, team members, neighboring Encore properties and all vendors.
What we offer
What we offer
  • comprehensive insurance options
  • generous PTO
  • company-matching 401(k)
  • Fulltime
Read More
Arrow Right
New

Event Operations Director

Responsible for supporting the Director, Event Technology with all audio-visual ...
Location
Location
United States , Aurora
Salary
Salary:
72920.00 - 86314.00 USD / Year
encoreglobal.com Logo
Encore Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma is required. Bachelor’s degree is preferred
  • 3+ years of audio-visual experience
  • 1+ years of supervisory experience
  • Working knowledge of audio-visual equipment in a live show environment
  • Experience handling pre-planning and operations of large audio-visual events
  • Proficiency with the use of computer hardware
  • Proficiency with computer software and programs, including the Internet and Microsoft Office
  • Effective leadership abilities and customer satisfaction focus
  • A valid driver’s license is required for team members in positions that operate Company vehicles
Job Responsibility
Job Responsibility
  • Directs the operations team on daily equipment setups and strikes
  • Ensures appropriate business levels will be accommodated by scheduled staff members and delegates tasks appropriately
  • Mentors and supervises operational staff to provide outstanding customer service, ensuring that room sets are completed according to the company’s standards
  • Establishes excellent working relationships with hotel/resort staff and executives, team members, neighboring locations, and all vendors
  • Utilizes the billing system to coordinate invoicing activities and ensures accuracy
  • Ensures that inventory control procedures are followed to maintain proper inventory levels while also maintaining safety, security, and quality assurance of all gear
  • Manages the on-site equipment inventory and sources internal gear from other locations before sub-renting externally
  • Ensures that all equipment and services are delivered on time, in good working condition and as specified by clients and the hotel
  • Keeps the inventory in good working condition and acts quickly to have gear repaired as necessary
  • Researches and remains current on new technology and equipment to purchase
What we offer
What we offer
  • comprehensive insurance options
  • generous PTO
  • company-matching 401(k)
  • Fulltime
Read More
Arrow Right

Director of Event Operations

Manages all event service, banquet and event technology operations and staff on ...
Location
Location
United States , Dallas
Salary
Salary:
97000.00 - 126000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 4 years experience in the event management, food and beverage, sales and marketing, or related professional area
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in the event management, food and beverage, sales and marketing, or related professional area
Job Responsibility
Job Responsibility
  • Manage all event service, banquet and event technology operations and staff on a daily basis
  • Ensure the highest level of service throughout the event phase
  • Maximize revenue opportunities by up-selling during the event phase and maximize profit by effectively managing costs
  • Achieve guest and employee satisfaction and manage the financial performance of the Event Operations Department
  • Develop and implement the business plan and long term strategies for event operations
  • Establish and monitor measurable goals for the department
  • Champion all standards, policies and procedures in the Event Operations departments
  • Oversee the execution of event logistics for all events
  • Oversee the administrative processes associated with the event phase of a function and the associated transitions between all event phases
  • Ensure function space and corresponding heart of the house areas are cleaned and maintained
What we offer
What we offer
  • Relocation Assistance Available
  • Bonus Eligible
  • Fulltime
Read More
Arrow Right

Event Operations Manager

We’re seeking a proactive and people-focused Event Operations Manager to take on...
Location
Location
United Kingdom , Bristol
Salary
Salary:
37500.00 GBP / Year
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years’ experience in a similar position
  • Someone passionate about delivering exceptional customer service
  • Previous leadership or supervisory experience in a similar hospitality or catering role
  • Excellent communication and organisational skills
  • A positive, can-do attitude with a drive to develop and lead others
  • Experience in managing and motivating teams
  • Adaptable and ready to embrace new challenges
Job Responsibility
Job Responsibility
  • Act as a vital link between team and management to ensure high-quality service delivery of all conferencing and events on site
  • Support the General Manager with inventory, budgets, and operational planning
  • Lead and motivate front-of-house teams, maintaining energy and focus
  • Assist with staff training and development
  • Take ownership of key admin and paperwork tasks
  • Uphold and represent the Compass Group UK&I brand professionally at all times
What we offer
What we offer
  • A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged
  • 20 days annual leave (Excluding bank holidays and national holiday days)
  • Free staff meals whilst at work
  • Access to Compass Group company perks & benefits
  • Perks for Works discounts and promotions
  • Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks
  • On-site F&B discounts
  • No shortage of delicious food
  • Fulltime
Read More
Arrow Right

Event Operations Manager - Traffic & Parking

Location
Location
United Kingdom , Watford
Salary
Salary:
36050.00 - 40400.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • You will have previous relevant experience in an operational management position, preferably within a traffic management, events support service or related industry
  • Knowledge and experience of the events or comparable industries and strong commercial awareness
  • Experience of leading, managing and developing people
  • Able to communicate clearly across field-based teams, departments and stakeholders
  • A focus on excellent customer service
  • Experience in providing multi-service delivery and a strong commercial awareness are desirable
Job Responsibility
Job Responsibility
  • Be responsible for the planning, delivery and review of all allocated events throughout the calendar year
  • Develop and nurture strong, effective and professional relationships with the client and other key operational contacts
  • Ensure that the Venue Operations Manuals, where applicable, are up to date and accurately reflect the duties and responsibilities of CSP
  • Provide line management to all reports with a focus on proactive mentoring, coaching, development, and team succession planning. Ensure that CSP’s objectives are effectively communicated
  • Support the recruitment & resourcing team with the recruitment of CSP’s (zero hours) frontline team to ensure that the appropriate number of geographically-based staff are sourced, retained and booked to support allocated contracts and events
What we offer
What we offer
  • A 37.5 hour working week – working 5 days out of 7, as required operationally
  • Up to 25 days’ holiday (after qualifying service) plus Bank/Public Holidays
  • Pension scheme with excellent employer contribution
  • Private Medical Insurance (after a qualifying period)
  • Life insurance at 4x salary
  • Access to salary sacrifice schemes
  • A range of valuable medical and practical support services through an external Employee Assistance provider
  • Fulltime
Read More
Arrow Right

Event Operations Manager

Manages floor operations to achieve service excellence with a focus on customer ...
Location
Location
United States , Chula Vista
Salary
Salary:
70304.00 - 74938.00 USD / Year
encoreglobal.com Logo
Encore Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma is required. Bachelor’s degree is preferred
  • 4+ years of audio visual and customer service/hospitality experience including 2+ years of supervisory experience
  • Experience leading workflow and team members
  • Working knowledge of audio visual equipment in a live show environment
  • Proficiency with the use of computer hardware
  • Proficiency with computer software and programs, including the Internet and Microsoft Office
  • Effective leadership abilities and customer satisfaction focus.
Job Responsibility
Job Responsibility
  • Manages the daily floor activities and workflow of technicians to ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the hotel
  • Provides direct supervision of team members including scheduling and time keeping
  • Ensures that billing is reviewed and approved by clients, and advises the Director and/or Sales Manager of any potential challenges
  • Ensures that daily equipment sheets are updated and properly completed
  • Manages inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment
  • Attends BEO, Pre-Cons, and pre-production meetings as needed
  • Delegates tasks as appropriate
  • Reviews quotes and provides recommendations for cost efficiencies in accordance with the company’s standard operating procedures
  • Supervises and mentors operational staff to ensure client satisfaction and revenue maximization via onsite upselling
  • Provides outstanding customer service by establishing excellent working relationships with internal and external clients, team members, neighboring Encore properties and all vendors
  • Fulltime
Read More
Arrow Right

Event Staff

We are expanding our casual event staff team for the Genesis Scottish Open 2026 ...
Location
Location
United Kingdom
Salary
Salary:
14.25 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Right to work in the UK
  • Comfortable working outdoors in all weather conditions
  • Strong communication and customer service skills
  • Reliable, punctual, and able to work as part of a team
Job Responsibility
Job Responsibility
  • Deliver outstanding customer service and create a welcoming atmosphere
  • Assist guests with directions, seating, and general event information
  • Support crowd management and follow all safety procedures
  • Help maintain a safe, clean, and organised environment throughout the event
  • Respond confidently and professionally to guest queries
  • Assist with event operations as directed by supervisors and management
What we offer
What we offer
  • Flexible working hours
  • 24/7 online booking system for shifts
  • Pension scheme
  • Opportunities to work at some of the UK’s most prestigious sporting and entertainment events
  • A chance to be part of one of golf’s most exciting tournaments
  • Parttime
Read More
Arrow Right