Event Sr. Technical Lead, Audio Visual Job at Encore Global (Washington)

Sr. Event Technical Lead - Audio Visual - The Ritz-Carlton Naples, Tiburón Golf Resort

The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small gener...

Location

United States , East Naples

Salary:

18.93 - 24.60 USD / Hour

Encore Global

Expiration Date

Until further notice

Requirements

2+ years of field experience in specialty area is required
2-3 years of customer service or hospitality experience is preferred
Ability to interact professionally and effectively with a diverse work force, customer base and senior level management
Strong customer, client and coworker interface experience and abilities
A valid driver’s license is required for team members in positions that may operate Company vehicles
Must be able to lift 50 lbs
Bachelor’s Degree is preferred
Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to
External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date

Job Responsibility

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment
Troubleshoots technical issues and resolve problems quickly as they arise
Complies with all Company security and safety measures
Ensures equipment is secure from theft and/or damage when in use
Provides excellent service and strives to exceed the expectations and needs of internal and external customers
Maintains a positive relationship with all clients through effective communication
Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction
Understands and fosters the hotel/client relationship
Creates an atmosphere that fosters the development of technical and leadership skills in other employees
Provides mentorship and coaching to technical, sales, and operations team members to develop technical skills as needed

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Classroom/On the Job Training

Fulltime

Event Sr Technical Lead, Audio Visual

The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small gener...

Location

United States , Boston

Salary:

20.65 - 26.84 USD / Hour

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s Degree is preferred
2+ years of field experience in specialty area is required
2-3 years of customer service or hospitality experience is preferred
Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to
External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date
Ability to interact professionally and effectively with a diverse work force, customer base and senior level management
Strong customer, client and coworker interface experience and abilities
A valid driver’s license is required for team members in positions that may operate Company vehicles
Must be able to lift 50 lbs

Job Responsibility

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment
Troubleshoots technical issues and resolve problems quickly as they arise
Complies with all Company security and safety measures
Ensures equipment is secure from theft and/or damage when in use
Provides excellent service and strives to exceed the expectations and needs of internal and external customers
Maintains a positive relationship with all clients through effective communication
Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction
Understands and fosters the hotel/client relationship
Creates an atmosphere that fosters the development of technical and leadership skills in other employees
Provides mentorship and coaching to technical, sales, and operations team members to develop technical skills as needed

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Training & Development

Fulltime

New

Event Sr. Technical Lead, Audio Visual - JW Marriott Nashville

The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small gener...

Location

United States , Nashville

Salary:

17.21 - 22.37 USD / Hour

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor's Degree is preferred
2+ years of field experience in specialty area is required
2-3 years of customer service or hospitality experience is preferred
External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date
Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to
Ability to interact professionally and effectively with a diverse work force, customer base and senior level management
Strong customer, client and coworker interface experience and abilities
A valid driver's license is required for team members in positions that may operate Company vehicles
Must be able to lift 50 lbs

Job Responsibility

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment
Troubleshoots technical issues and resolve problems quickly as they arise
Complies with all Company security and safety measures
Ensures equipment is secure from theft and/or damage when in use
Provides excellent service and strives to exceed the expectations and needs of internal and external customers
Maintains a positive relationship with all clients through effective communication
Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction
Understands and fosters the hotel/client relationship
Creates an atmosphere that fosters the development of technical and leadership skills in other employees
Provides mentorship and coaching to technical, sales, and operations team members to develop technical skills as needed

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Classroom/On the Job Training

Fulltime

New

Event Sr. Technical Lead, Audio Visual - Disney's Grand Floridian Resort

The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small gener...

Location

United States , Lake Buena Vista

Salary:

17.21 - 22.36 USD / Hour

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s Degree is preferred
2+ years of field experience in specialty area is required
2-3 years of customer service or hospitality experience is preferred
External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date
Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to
Ability to interact professionally and effectively with a diverse work force, customer base and senior level management
Strong customer, client and coworker interface experience and abilities
A valid driver’s license is required for team members in positions that may operate Company vehicles
Must be able to lift 50 lbs

Job Responsibility

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment
Troubleshoots technical issues and resolve problems quickly as they arise
Complies with all Company security and safety measures
Ensures equipment is secure from theft and/or damage when in use
Provides excellent service and strives to exceed the expectations and needs of internal and external customers
Maintains a positive relationship with all clients through effective communication
Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction
Understands and fosters the hotel/client relationship
Creates an atmosphere that fosters the development of technical and leadership skills in other employees
Provides mentorship and coaching to technical, sales, and operations team members to develop technical skills as needed

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Classroom/On the Job Training

Fulltime

Sr. Technical Lead, Audio Visual

The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small gener...

Location

United States , Miami

Salary:

18.93 - 24.60 USD / Hour

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s Degree is preferred
2+ years of field experience in specialty area is required
2-3 years of customer service or hospitality experience is preferred
Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to
External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date
Ability to interact professionally and effectively with a diverse work force, customer base and senior level management
Strong customer, client and coworker interface experience and abilities
A valid driver’s license is required for team members in positions that may operate Company vehicles
Must be able to lift 50 lbs

Job Responsibility

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment
Troubleshoots technical issues and resolve problems quickly as they arise
Complies with all Company security and safety measures
Ensures equipment is secure from theft and/or damage when in use
Provides excellent service and strives to exceed the expectations and needs of internal and external customers
Maintains a positive relationship with all clients through effective communication
Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction
Understands and fosters the hotel/client relationship
Creates an atmosphere that fosters the development of technical and leadership skills in other employees
Provides mentorship and coaching to technical, sales, and operations team members to develop technical skills as needed

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Classroom/On the Job Training

Fulltime

Sr. Event Technical (Audio) Lead

The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small gener...

Location

United States , East Naples

Salary:

18.93 - 24.60 USD / Hour

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s Degree is preferred
2+ years of field experience in specialty area is required
2-3 years of customer service or hospitality experience is preferred
Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to
External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date
Ability to interact professionally and effectively with a diverse work force, customer base and senior level management
Strong customer, client and coworker interface experience and abilities
A valid driver’s license is required for team members in positions that may operate Company vehicles
Must be able to lift 50 lbs

Job Responsibility

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment
Troubleshoots technical issues and resolve problems quickly as they arise
Complies with all Company security and safety measures
Ensures equipment is secure from theft and/or damage when in use
Provides excellent service and strives to exceed the expectations and needs of internal and external customers
Maintains a positive relationship with all clients through effective communication
Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction
Understands and fosters the hotel/client relationship
Creates an atmosphere that fosters the development of technical and leadership skills in other employees
Provides mentorship and coaching to technical, sales, and operations team members to develop technical skills as needed

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Classroom/On the Job Training

Fulltime

Event Sr. Technical Lead, Audio Visual

Our technicians enjoy the opportunities to work with innovative and cutting-edge...

Location

United States , Rosemont

Salary:

18.93 - 24.60 USD / Hour

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor's Degree is preferred
2+ years of field experience in specialty area is required
2-3 years of customer service or hospitality experience is preferred
External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date
Internal applicants must meet/complete all training and certification requirements as determined by Encore's Global Learning Training Program in their current position, and for the position they are applying to
Ability to interact professionally and effectively with a diverse work force, customer base and senior level management
Strong customer, client and coworker interface experience and abilities
A valid driver's license is required for team members in positions that may operate Company vehicles
Additional DOT requirement may need to be met if applicable
Must be able to lift 50 lbs

Job Responsibility

Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment
Troubleshoots technical issues and resolve problems quickly as they arise
Complies with all Company security and safety measures
Ensures equipment is secure from theft and/or damage when in use
Provides excellent service and strives to exceed the expectations and needs of internal and external customers
Maintains a positive relationship with all clients through effective communication
Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction
Understands and fosters the hotel/client relationship
Creates an atmosphere that fosters the development of technical and leadership skills in other employees
Provides mentorship and coaching to technical, sales, and operations team members to develop technical skills as needed

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Classroom/On the Job Training

Fulltime

Event Area Director

The Area Director, Venues is responsible for the overall management of operation...

Location

United States , Savannah

Salary:

78724.00 - 96437.00 USD / Year

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s degree is preferred or equivalent experience
7+ years of audio-visual experience
5+ years of operations supervisory/management experience in audio-visual
3+ years of customer service or hospitality experience
Effective relationship management skills and experience
Strong financial acumen, sales planning, forecasting, and CRM
Excellent written and oral communication and presentation skills
Ability to support growth initiatives
Proficiency with the use of computer hardware
Proficiency with computer software and programs, including the Internet and Microsoft Office

Job Responsibility

Develop and maintain strong relationships with venue partners
Direct the venue leaders and collaborate with Regional Director, Venues and/or RVP to develop and deliver business reviews for home location and each locations he/she oversees
Service high profile/visibility events and act as a point of escalation when needed
Identify new opportunities for revenue streams and select services and partner with regional leadership
Complete and analyze reports to effectively manage the business
Manages the utilization of the company billing system, coordination of invoicing activities and that billing is reviewed and approved by clients
Confirms venue partners process all payments to in a timely basis
Review primary venue and other venues P & L and develops action plans to address deficiencies or various areas to grow the business
Collaborate with regional Workforce and equipment leaders to maximize utilization
Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company’s standard operating procedures

What we offer

Comprehensive insurance options
Generous PTO
Company-matching 401(k)

Fulltime

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Event Sr. Technical Lead, Audio Visual

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