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The Events Floor Coordinator will be the key liaison between the Event Managers assisting with coordination of events. Events include trade shows, conferences, expos, conventions, corporate meetings, fundraisers, consumer shows, performing arts, art shows and exhibits. This is an on-call, part-time position that supports events. The hours worked will be based on the need to support our events.
Job Responsibility:
Facilitating visitor flow and implementing crowd control throughout the building, both during regular hours and for special events & programs
Addressing and resolving visitor concerns and complaints and troubleshooting other issues on the floor
Ensures the quality levels of food & beverage items and maintains quality standards in production, services, facilities and client satisfaction
Meets with event planners to review event details, food orders, event agenda, decoration details, rentals, staffing and anything else that might be needed to be done to ensure a successful meeting or event
Responsible for the daily operations of the Conference floor, including providing support and guidance to fellow staff to ensure a successful and effective operation ending in a positive client experience
Helping control/direct visitors during emergencies or evacuations
Performing a variety of administrative tasks and other duties as assigned by Director
Routinely working weekends, holidays and frequent evenings
Requirements:
Any combination of training and experience equivalent to a Bachelor’s degree from an accredited college or university in Business Administration, Hospitality Management, or a related field
Experience in coordinating a variety of events in a large cultural, convention or entertainment facility
Knowledge of current crowd management and security practices
Knowledge of computer software including Windows, Outlook, Excel, PowerPoint
Knowledge of coordinating service requirements for a variety of trade, business, educational, theatrical, entertainment, industrial and recreation events
Ability to lead and direct others effectively
Ability to meet and work successfully with customers