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Takes guest orders and serves food and beverages in a friendly manner consistent with the company’s steps of service. Occasionally performs additional duties such as escorting guests to tables, setting up and clearing tables, and basic preparation and breakdown tasks. Will also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol.
Job Responsibility:
Check with customers to ensure that they are enjoying their meals and take action to correct any problems
Explain how various menu items are prepared, describing ingredients and cooking methods
Present menus to patrons and answer questions about menu items, making recommendations upon request
Remove dishes and glasses from tables and take them to kitchen for cleaning
Serve food and/or beverages to patrons
prepare and serve specialty dishes at tables as required
Stock service areas with supplies such as coffee, food, tableware, and linens
Adhere to company policy and State and Federal regulations regarding service of alcohol, including taking all steps necessary to ensure the proper age of all persons consuming alcohol served on premises and refusing to serve any person who appears to be intoxicated
Follow Food Safety, Health Department, and ServeSafe standards
Follow area specific steps of service
Educate, sample and serve food products
Follow station specific duties and responsibilities
Maintain personal hygiene and professional dress code to comply with Food Division and Health Department standards
Requirements:
Must be able to stand and exert well-paced mobility for up to 4 hours in length
Must be able to exert well-paced mobility in limited space
Must have the ability to bend, squat and lift up to 50 lbs., including, but not limited to, lifting trays of food or food items on a regular and continuing basis
Understand and respond to employee and guest verbal requests and visual cues in a loud and extremely busy environment
A minimum of a High School diploma is preferred but may be waived with the right level of experience
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