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Event Senior Sales Manager, Venues

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Encore Global

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Location:
United States , Oxon Hill-Glassmanor

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Category:

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Contract Type:
Not provided

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Salary:

53210.00 - 69173.00 USD / Year

Job Description:

The Sr. Sales Manager, Venues leads the sales process for assigned groups and directs staff to effectively guide customers through their event experiences. Identifies solutions that meet customer goals and objectives, and utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Serves as a resource for large, high-end event production in venue location/region and supports team as needed with guidance and training. Leads and supports Company initiatives, business strategies and Core Values. This position supervises the Sales Manager and reports to the Sales Director or Director, Event Technology.

Job Responsibility:

  • Lead the sales process for assigned groups and direct staff to effectively guide customers through their event experiences
  • Identify solutions that meet customer goals and objectives
  • Utilize all available tools to ensure maximum event and revenue capture from assigned customer base
  • Cultivate and maintain relationships with key hotel personnel
  • Serve as a resource for large, high-end event production in venue location/region
  • Support team as needed with guidance and training
  • Lead and support Company initiatives, business strategies and Core Values
  • Supervise the Sales Manager
  • Drive Results by soliciting and securing business through a proactive, consultative sales approach
  • Maximize revenue opportunity for assigned customers by creating effective strategies for per-event revenue growth
  • Create high-end, large event, advanced technology solutions
  • Prepare and deliver compelling presentations
  • Effectively collaborate with vendors and other departments/divisions
  • Attend site visits, pre-conference planning meetings, and appropriate venue meetings
  • Understand event cost structure and incorporate into solution designs
  • Deliver World-Class Service by cultivating and maintaining relationships
  • Thoroughly research and understand customer history
  • Lead sales meetings, deliver group presentations, and facilitate budgeting and forecasting discussions with hotel partners
  • Address customer complaints and concerns
  • Ensure all customer information is up to date and accurate in the Customer Relationship Management system (CRM)
  • Actively refer and guide customers through the Encore network
  • Maintain a healthy pipeline
  • Ensure all known opportunities are in CRM and completely accurate
  • Support the sales forecasting efforts
  • Assist Director in setting sales quotas and assigning leads
  • Learn and adopt all SOPs
  • Maintain knowledge of new product/service offerings and emerging technology
  • Support sales team members with pipeline management
  • Provide direct leadership and guidance to Sales Team members
  • Train, mentor and coach sales team members
  • Partner with Sales Team members to provide support and guidance on large complex events
  • Promote a culture of high performance, accountability and continuous improvement
  • Participate in regional or national committees as requested
  • Facilitate training at location or within home region

Requirements:

  • BS/BA or 3+ years of Encore or equivalent experience required
  • Minimum 2+ years of sales experience required
  • Prior sales experience in audiovisual, technology or hospitality experience preferred
  • Knowledge of sales process required
  • Ability to read and decipher financial reports and records
  • Technical aptitude, computer proficiency and CRM knowledge required
  • Prefer CAD and Oracle knowledge
  • Superior communication and presentation skills

Nice to have:

  • Prior sales experience in audiovisual, technology or hospitality
  • CAD and Oracle knowledge
What we offer:
  • Comprehensive insurance options
  • Generous PTO
  • Company-matching 401(k)

Additional Information:

Job Posted:
March 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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