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Event Security Officer

United States, Ontario 20.00 USD / Hour · Job Posted February 19, 2026
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Job Description

Responsible for overseeing the safety and security of Toyota-Arena, Stage Red Theater (Fontana), ONT-Field and Ontario Convention Centers (OCC) patrons, employees, and assets.

Job Responsibility

  • Maintain continuous 24‑hour security coverage for the interior and exterior of the facility, ensuring a safe environment during daily operations and high‑capacity events.
  • Conduct regular patrols throughout the building, proactively identifying safety concerns and supporting event readiness.
  • Respond promptly and professionally to all safety and security calls, including those arising during peak event activity.
  • Provide a strong guest‑services presence by greeting patrons, assisting with directions, answering questions, and ensuring a welcoming environment.
  • Perform bag checks, operate wands, and monitor metal detectors for all guests entering the venue, maintaining both safety and positive guest interaction.
  • Support event operations through effective crowd management, including monitoring ingress/egress, guiding guest flow, preventing congestion, and assisting with line control.
  • Manage access points for staff, vendors, performers, and VIPs while maintaining a courteous and service‑oriented approach.
  • Assist with emergency procedures, evacuations, and incident response while maintaining calm, clear communication with guests and team members.
  • Complete all assigned tasks within established guidelines and deadlines set by the Security Manager.
  • Adhere to departmental standards for conduct, attendance, dress code, and ethical expectations.
  • Uphold the Security Department’s prime directives and maintain a professional appearance at all times.
  • Investigate incidents and prepare accurate, detailed incident reports for both daily operations and event‑related situations.

Requirements

  • California Issued Guard Card
  • Minimum education of high school diploma or its equivalency
  • 0 - 2+ years in a sports and entertainment venue preferred
  • Must be able to work in a fast paced environment
  • Understand the rule of law and relevant penal codes
  • Ability to represent the Security Dept. in an exemplary manner
  • Ability to maintain good business relations with all the employees & managers in all depts.
  • Ability to effectively perform in crises and work under pressure without loss of composure
  • Ability to maintain patron, employee and company confidentiality
  • Ability to acquire a California Guard Card at your own expense. This is required before an Officer can work and be scheduled.
  • Ability to stand on hard surfaces and walk for long periods of time
  • Ability to climb up and down stairs throughout the shift
  • Ability to work in changing temperatures, inside the arena and outdoors
  • Available 80% of events (Arena which may include HOLIDAYS) a month which can include 4 days a week, including Friday and ALL day Saturdays and Sundays.
  • Applicants must be available to work evenings and weekends, as well as some Holidays.
  • Must be flexible.

What we offer

Current Security guards will receive $30 towards renewal reimbursement after completion of 30 events with no disciplinary actions and or attendants' issues.

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