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Fast-paced role in a creative sales team – sell unforgettable events from a clifftop hotel on the Cornish coast. Joining our team isn’t a job, it’s a lifestyle choice. We’re on the lookout for a confident, people-focused Event Sales Specialist to join our dynamic Sales & Reservations team. Based at Bedruthan and Scarlet Hotels, you’ll be the first point of contact for guests planning everything from weddings and celebrations to corporate events and retreats. This role is all about building genuine connections, understanding what matters most to each guest, and guiding them through the planning journey with warmth and professionalism. You'll thrive in a fast-paced, target-driven environment where hospitality meets creativity, and no two days are the same.
Job Responsibility:
Act as the first, friendly point of contact for all event and wedding enquiries (phone, email, in-person)
Build strong, lasting relationships with guests by understanding their vision and event needs
Confidently sell and upsell venues, packages, and hotel services to meet targets
Lead venue show rounds, creating a memorable first impression of the hotels
Draft tailored proposals, manage contracts and deposits, and keep booking details accurate and up-to-date
Collaborate with operational teams to ensure smooth handovers and flawless event execution
Collect guest feedback post-event and proactively pursue repeat business
Stay informed on industry trends, competitors, and new sales opportunities
Requirements:
Experience in sales, events, hospitality or reservations is desirable
Excellent communication skills — written, verbal and in-person
A confident and friendly telephone manner
Organised and detail-focused, with a proactive mindset
Ability to remain calm under pressure and manage multiple priorities
Previous experience with booking systems or CRM software is a bonus (training provided)
An interest in weddings, hospitality, sustainability, or independent businesses is welcomed
What we offer:
Hourly rate of £12.60 plus a share of hotel tips
The ability to earn an additional 10% sales bonus, paid quarterly
A people-centric working environment
Learning and internal career progression opportunities
A permanent contract with 28 days holiday per year (29 after 1 year)
Long service scheme – enjoy a free stay at Bedruthan after your first year!
Enjoy 40% off food and drinks, along with a range of other services throughout the hotel with our own discount scheme
Local partnership discounts, including discounted gym membership
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