Event Sales Manager

• Qualify leads promptly and professionally, make sales calls, conduct site tours, give presentations, engage prospective and repeat clients across assigned markets, both on-site and off-site
• Create regular correspondence and communicate with clients as needed
• Quote rates, prepare proposals, presentations, and license agreements with accuracy and within deadlines
• Abide by approved pricing guidelines, booking policies, and standard operating procedures
• Consult and collaborate with Sales and Catering Sales to optimize event booking placement and achieve business goals
• Participate in weekly sales meetings to discuss prospects, booking updates, goals, and align sales strategies and priorities
• Attend weekly Production meetings and relay client needs to staff
• Maintain accurate and up-to-date account and event records with proper documentation within the online booking system
• maintain leads pipeline records
• Foster collaborative relationships with the CVB, hotels, and industry/community partners to source/convert leads
• attend select networking/industry events as assigned
• Ensure accuracy, professionalism, and highest level of customer service in all communications, interactions and work products
• Participate in team events and activities
• Monitor industry trends and competitor activity to maintain a competitive edge
• Other duties assigned by the Senior Sales and Marketing Manager

• Minimum two years of event sales, catering sales, event services or another similar environment
• Bachelor’s degree preferred. Experience equivalency considered in lieu of degree requirements
• Strong organizational and time management skills with the ability to prioritize, take initiative, and meet deadlines
• Proven ability to develop and apply effective sales strategies and techniques
• Able to collaborate effectively with all levels of staff in a team-oriented environment
• Demonstrate adaptability and a positive attitude to support cross-departmental communication and alignment with company culture
• High integrity with strict adherence to sales protocols
• Consistently demonstrate a strong commitment to hospitality
• Proficient in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams)
• Able to learn and effectively perform duties utilizing industry software programs
• Momentus Elite or similar booking/CRM a plus
• Familiarity with video conferencing tools (e.g., Zoom, Microsoft Teams)
• Ability to work standard business hours, with occasional evenings/weekends
• Professional appearance required as a representative of the Wilmington Convention Center
• Valid driver’s license

Momentus Elite or similar booking/CRM a plus

medical, dental, vision, life and disability insurance, paid vacation, and 401k plan