Event Sales Manager, Hotel Services - Stanly Ranch Job at Encore Global (Napa)

Job Description

Position Overview: The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology.

Job Responsibility

Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology
Effectively prepare and present quotes and proposals in a timely manner to customers
Effectively collaborate with vendors and other departments/divisions of the company to capture and service events
Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience
Understand event cost structure and incorporates this into solution designs according to established profitability guidelines
Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments
Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences
Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges
Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times
Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers
Maintain a healthy pipeline at all times that ensures achievement of established revenue targets
Ensure all known opportunities are in CRM and completely accurate and updated at all times
See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely
Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented
Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events

Requirements

BS/BA or 1+ years of Encore or equivalent experience required
Knowledge of hospitality industry and sales processes preferred
Technical aptitude and computer proficiency required
Strong written and verbal communication skills

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Event Sales Manager, Hotel Services - Stanly Ranch

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