Event Retail Operations Manager

As Event Retail Operations Manager, you’ll play a pivotal role in shaping and delivering a first-class beverage operation at The Stoop. You’ll lead from the front — driving excellence, innovation, and collaboration across all aspects of our beverage service, from internal bars to external partners and concession operations. Your mission is to ensure every guest enjoys a seamless, high-quality experience while maintaining the highest standards of efficiency and professionalism behind the scenes. Acting as a true brand custodian, you’ll take ownership of service delivery, implement market-leading initiatives, and stay ahead of industry trends to keep us at the forefront of hospitality excellence. This is a hands-on leadership role where energy, attention to detail, and proactive problem-solving are key. You’ll inspire your team to deliver exceptional results, ensure smooth operational planning and execution, and uphold our commitment to providing a quality, customer-focused service that consistently exceeds expectations.