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Event Registration and Audience Manager

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Hewlett Packard Enterprise

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Location:
United States , Washington

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Category:
Public Relations

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Contract Type:
Employment contract

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Salary:

130500.00 - 300000.00 USD / Year
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Job Description:

We are seeking an experienced Event Registration and Audience Manager to join HPE and ensure a seamless registration process and exceptional audience experience. This role requires expertise in registration/systems management and the ability to lead cross-functionally while managing large-scale projects.

Job Responsibility:

  • Develop and execute the attendee registration strategy, including the creation and management of registration forms, processes, and communication plans
  • Collaborate with the marketing team to promote registration and ensure maximum attendance
  • Oversee the setup and maintenance of the registration platform, including troubleshooting any technical issues
  • Ensure data integrity and accuracy within the registration system
  • Create and implement audience engagement strategies to enhance the attendee experience before, during, and after the conference
  • Manage audience segmentation and tailored communication plans to cater to different attendee groups
  • Coordinate with the event production team to design audience flow, seating arrangements, and access control
  • Address and resolve attendee inquiries and issues promptly and professionally
  • Monitor and analyze registration data to track trends, identify opportunities for improvement, and report on key metrics
  • Provide regular updates to senior management on registration status, audience demographics, and engagement levels
  • Conduct post-event analysis to assess the success of registration and audience management strategies and make recommendations for future improvements
  • Work closely with internal teams, including marketing, sales, customer support, and IT, to ensure a cohesive approach to event registration and audience management
  • Liaise with external vendors and partners, such as registration platform providers and event logistics companies, to ensure seamless execution

Requirements:

  • Minimum of 10 years of experience in event registration and audience management, preferably for large-scale conferences or corporate events (10,000+ attendees)
  • Proficiency in event registration platforms (e.g., Cvent, Rain Focus, Eventbrite) and CRM systems
  • Strong analytical skills and the ability to interpret data to drive decision-making
  • Excellent organizational and project management skills with the ability to handle multiple tasks simultaneously
  • Exceptional communication and customer service skills
  • Ability to work under pressure and meet tight deadlines
  • Flexibility to travel and work irregular hours as required by event schedules

Nice to have:

  • Bachelor’s degree in Event Management, Marketing, Business Admin (or related field)
  • Accountability
  • Action Planning
  • Active Learning
  • Active Listening
  • Business Planning
  • Coaching
  • Commercial Acumen
  • Creativity
  • Critical Thinking
  • Customer Insights
  • Data Analysis Management
What we offer:
  • Comprehensive suite of benefits that support physical, financial and emotional wellbeing
  • Specific programs catered to helping you reach career goals
  • Unconditional inclusion and support for varied backgrounds

Additional Information:

Job Posted:
September 11, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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