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ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Part-Time Event Receptionist at the Pensacola Bay Center. The Event Receptionist is responsible for performing the duties listed below. The ideal candidate will have prior experience effectively managing all clerical aspects of a Front Desk or Receptionist position.
Job Responsibility:
Serve as the first point of contact for facility guests
function as Receptionist
Maintain a friendly and professional demeanor with patrons and staff
Maintain professional appearance/attire during business hours
During events, monitor general activity and relay any client or guest requests to the appropriate event manager
Answer incoming phone calls
provide general venue and event information to callers
direct callers to proper phone extensions and deliver messages timely
Standard clerical duties, including operation of multi-line telephone, two-way handheld radio, and copy machine
Receive and distribute all mail
Maintain Log of Incoming Contractors and Visitors
Receive and maintain Log of Incoming Packages
Maintain Log of Lost and Found items
label all “found” items and store in vault
Operate computer: send/receive emails, use Microsoft Word and Excel software
Work part time/irregular hours including daytime, late afternoon, evenings and weekends
work hours range from 4 up to 10 hours per event, depending on event schedule
Other duties as assigned
Requirements:
High school graduate or obtained GED
Minimum of one year in a clerical, front desk or receptionist position
Ability to communicate well, both written and orally
Ability to plan, organize and implement policies and procedures
Ability to establish and maintain effective working relationships with varied groups and individuals
Able to manage multiple projects and meet tight deadlines
Ability to work with limited supervision, prioritize and handle multiple projects simultaneously while exercising judgment and initiative in addressing complaints and resolving problems
Demonstrate knowledge of standard office practices, procedures and industry terminology
ability to operate industry related equipment
Demonstrate ability to follow directions
Maintain a professional presentation, appearance and work ethic
Foster working relationship with partners, clients, employees, exhibitors, and patrons during employment
Detail oriented
Good communication skills and willingness to work as a team
Willingness to be trained on facility procedures and policies
Must be able to pass successful background check
Must be able to hear, read, write, and speak English
Must be able to lift and/or move up to 25 pounds, or occasionally more with assistance
Must be able to work flexible hours, as dictated by the event schedule, including days, nights, weekends, and holidays