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Event Production Manager

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Convene

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Location:
United States , New York

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

70000.00 - 80000.00 USD / Year
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Job Description:

Convene Hospitality Group is seeking an experience and dynamic Event Production Manager to lead the critical launch and ongoing success of Event Operations at Convene 555 Broadway, a premier 32,000 sq. ft. meetings and events venue in the iconic SoHo neighborhood.This role will own the planning, execution, and delivery of all client events, ensuring every function meets Convene’s premium hospitality and production standards from day one.

Job Responsibility:

  • Plan and oversee all aspects of meetings programs across our physical, hybrid and virtual products
  • Effectively communicate both verbally and written, with all level of associates, clients, and all Convene departments
  • Serve as a pre-sales support function for our Sales team
  • Schedule and host kick-off call with client
  • Develop event timelines, communicate & enforce all pre-production deadlines to clients
  • Serve as the primary point of contact for the client leading up to day-of event
  • Prepare and distribute all room diagrams
  • Work closely with culinary and service team to finalize menus and timing
  • Partner closely with our AV teams to ensure the client’s AV needs are understood
  • Recommend and/or coordinate with third party vendors for event enhancements and experiences
  • Host client Run of Show Review with AV Production team for Hybrid Events
  • Create and maintain detailed event documentation for each booking
  • Track project timelines and status updates in Clickup
  • Responsible for the creation of PEO’s (Program Execution Orders), program diagrams, and invoices for post-contract add-ons
  • Support our Event Site Production team with the collection of the livestream event platform details
  • Conduct pre-event and post-event debriefs for our internal stakeholders
  • Follow up with client with any post-event deliverables
  • Conduct weekly regular PEO meetings with on-site operations teams
  • Provide status updates to internal and external stakeholders on pre-production milestones
  • Supervise proper calculation of all program checks and ensure client approval and signatures
  • Ensure collection of all program balances

Requirements:

  • 3+ years in a customer facing role
  • Prior experience in event planning and project management
  • Comfort using web based collaboration tools including, but not limited to Slack, Salesforce, SmartSheets, Google Suite
  • Familiarity with SaaS, event platform/video/web conferencing a plus
  • Strong business acumen and staying cool under pressure
  • Natural problem solver, obsessed with finding appropriate solutions to meet customer needs
  • Able to multitask, and obsessed with customer satisfaction

Nice to have:

Familiarity with SaaS, event platform/video/web conferencing a plus

What we offer:
  • Day-one health coverage for you and your family
  • 24/7 virtual care
  • emotional well-being support
  • fertility & family planning benefits
  • Generous PTO
  • your birthday off
  • paid parental leave
  • year-end holiday closure
  • 401K with company match
  • support for education, courses, and certifications
  • Ongoing career growth opportunities
  • recognition programs
  • Volunteer and give-back opportunities

Additional Information:

Job Posted:
January 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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