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Corporate Meeting Coordinator manages the front desk, provides light meeting planning support, assists clients with meeting needs, such as room assignments, printing of name badges, etc.
Job Responsibility:
Ability to plan events that can range from 10 to 500 people, with various degrees of complexity
Monitor/manage the project including
creation of project plans and budgets (prepare, manage & reconcile)
Ability to lead team working on an event and direct many facets at one time
Collaborate and interact effectively with Firm’s senior management, middle management and customers
Provide strategic input and recommendations to business group on event development
Maintain partnering relationships with internal business partners such as Food Services, Conference -Services, Audio Visual, Security and Facilities
Manage all aspects of events including but not limited to: internal consulting, concept proposal development, site selection via RFP process, vendor negotiation, contract administration (including controlling risks associated with attrition and cancellation), hotel management, air/ground travel, total logistics coordination (menus, setup, decor, audio visual), creative writing for invitation, input on graphic design and website development, printing, registration management, coordination of speakers, giveaways, entertainment, activities, and travel staff
Cover reception desk essential functions
answering telephone calls, and returning emails promptly- within four hours or by the end of day
Stand, Greet and direct clients when they arrive to the conference center
Walk and inspect conference set up
Detail pop up/small meetings as directed
Assist Meeting Planner with high level meetings (right hand of the planner, buddy system)
Interact with Central Reservation (internal meeting booking department), porters, audio visual and catering
Submit facilities requests as directed by Planner
Support Meeting Planning Managers, Meeting Specialists and other managers
High touch approach, customer service focus
Perform any other job related duties as assigned
Handle all conference center guest room blocks, where it applies
Manage space issues, escalate unresolved issues to the Lead Planner
Adhere to conference center SOP’s
Requirements:
Two years hospitality experience in 5 Star Hotels, Event Planning and Food & Beverage with high touch customer service
Ability to follow written and/or verbal instructions
Ability to stand and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodations
Ability to effectively deal with internal and external
Keen attention to detail and excellent time management skills
2-3 years of administrative and/or hospitality experience
Excellent interpersonal and communication skills
Candidate should be outgoing, professional, and able to work well under pressure
Skills include familiarity with widely-used software packages e.g. Word, Excel, and PowerPoint
Basic administrative experience such as maintaining files and records, typing, proofreading, answering telephone, coordinating conference room assignments, confirming appointments and/or maintaining calendars
Nice to have:
PR, event planning, or hospitality experience highly recommended
Someone who can handle in house events
Front desk role, greeting clients
Audio visual knowledge
Familiar with Zoom and PowerPoint
AMS system knowledge
Well versed in Customer service
Background in handling day to day operations
Hotel event planner, previous spa management experience would be ideal
Bright, think on their feet, and agile
Excellent communication skills – verbal and written
Team player
Efficient, multitasker and attention to details
Handle constant changes and remains calm under pressure
Logistical mindset and good reporting / documentation skills
Poised, well-groomed and articulate – extremely professional
What we offer:
Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance
Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan