Event Operations Supervisor Job at Encore Global (Philadelphia)

Event Operations Supervisor

The Operations Supervisor leads floor operations with a focus on customer servic...

Location

United States , Arlington

Salary:

22.71 - 29.53 USD / Hour

Encore Global

Expiration Date

Until further notice

Requirements

3-5 years of customer service or hospitality experience is preferred
3-5 year of audio-visual experience is required
Knowledge of technical theory
Advanced problem-solving skills
Experience leading workflow and team members
A valid driver's license is required for team members in positions that may operate Company vehicles
Must be able to lift 50 lbs

Job Responsibility

Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment
Performs daily floor management including directing the workflow of technicians and assisting management with suggestions for operational efficiencies to venue management and Workforce
Ensures flowsheets are updated and properly completed
Works with team to establish coordinated communications for the management of events
Attends venue meetings as needed (examples: daily banquet event order meetings, pre and post conferences)
Provides excellent service and strives to exceed the expectations and needs of internal and external customers by following and upholding Encore’s Service Standards and Operational Excellence through the modeling of proper behavior and adherence to Encore procedures
Maintains a positive relationship with all clients through effective communication
Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly
Monitors events and checks in on customers throughout the day
Assists in training technicians on all floor activities

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days

Fulltime

Event Operations Supervisor

Our technicians enjoy the opportunities to work with innovative and cutting-edge...

Location

United States , Los Angeles

Salary:

28.75 - 29.75 USD / Hour

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s degree is preferred
3-5 years of customer service or hospitality experience is preferred
3-5 year of audio-visual experience is required
Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program
External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date
Knowledge of technical theory
Advanced problem-solving skills
Experience leading workflow and team members
A valid driver’s license is required for team members in positions that may operate Company vehicles
Additional DOT requirement may need to be met if applicable

Job Responsibility

Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment
Performs daily floor management including directing the workflow of technicians and assisting management with suggestions for operational efficiencies to venue management and Workforce
Ensures flowsheets are updated and properly completed
Works with team to establish coordinated communications for the management of events
Attends venue meetings as needed (examples: daily banquet event order meetings, pre and post conferences)
Provides excellent service and strives to exceed the expectations and needs of internal and external customers by following and upholding Encore’s Service Standards and Operational Excellence
Maintains a positive relationship with all clients through effective communication
Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly
Monitors events and checks in on customers throughout the day
Assists in training technicians on all floor activities

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Classroom/On the Job Training

Fulltime

Event Operations Supervisor

The Operations Supervisor leads floor operations with a focus on customer servic...

Location

United States , Denver

Salary:

23.00 - 27.07 USD / Hour

Encore Global

Expiration Date

Until further notice

Requirements

3-5 years of customer service or hospitality experience is preferred
3-5 year of audio-visual experience is required
Knowledge of technical theory
Advanced problem-solving skills
Experience leading workflow and team members
A valid driver's license is required for team members in positions that may operate Company vehicles
Additional DOT requirement may need to be met if applicable
Must be able to lift 50 lbs

Job Responsibility

Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment
Performs daily floor management including directing the workflow of technicians and assisting management with suggestions for operational efficiencies to venue management and Workforce
Ensures flowsheets are updated and properly completed
Works with team to establish coordinated communications for the management of events
Attends venue meetings as needed
Provides excellent service and strives to exceed the expectations and needs of internal and external customers
Maintains a positive relationship with all clients through effective communication
Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly
Monitors events and checks in on customers throughout the day
Assists in training technicians on all floor activities

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Classroom/On the Job Training

Fulltime

Event Operations Supervisor

The Operations Supervisor leads floor operations with a focus on customer servic...

Location

United States , Torrance

Salary:

28.75 - 29.75 USD / Hour

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s degree is preferred
3-5 years of customer service or hospitality experience is preferred
3-5 year of audio-visual experience is required
Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to
External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date
Knowledge of technical theory
Advanced problem-solving skills
Experience leading workflow and team members
A valid driver’s license is required for team members in positions that may operate Company vehicles
Additional DOT requirement may need to be met if applicable

Job Responsibility

Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment
Performs daily floor management including directing the workflow of technicians and assisting management with suggestions for operational efficiencies to venue management and Workforce
Ensures flowsheets are updated and properly completed
Works with team to establish coordinated communications for the management of events
Attends venue meetings as needed
Provides excellent service and strives to exceed the expectations and needs of internal and external customers
Maintains a positive relationship with all clients through effective communication
Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly
Monitors events and checks in on customers throughout the day
Assists in training technicians on all floor activities

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Training & Development

Fulltime

Event Operations Supervisor

The Operations Supervisor leads floor operations with a focus on customer servic...

Location

United States , Arlington

Salary:

22.71 - 29.53 USD / Hour

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s degree is preferred
3-5 years of customer service or hospitality experience is preferred
3-5 year of audio-visual experience is required
Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to
External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date
Knowledge of technical theory
Advanced problem-solving skills
Experience leading workflow and team members
A valid driver’s license is required for team members in positions that may operate Company vehicles
Additional DOT requirement may need to be met if applicable

Job Responsibility

Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment
Performs daily floor management including directing the workflow of technicians and assisting management with suggestions for operational efficiencies to venue management and Workforce
Ensures flowsheets are updated and properly completed
Works with team to establish coordinated communications for the management of events
Attends venue meetings as needed
Provides excellent service and strives to exceed the expectations and needs of internal and external customers
Maintains a positive relationship with all clients through effective communication
Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly
Monitors events and checks in on customers throughout the day
Assists in training technicians on all floor activities

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Classroom/On the Job Training

Fulltime

Event Operations Supervisor

Verify on-property event planning and execution, provide on-property sales suppo...

Location

United States , Philadelphia Plymouth Meeting

Salary:

17.80 - 22.20 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Verify on-property event planning and execution
Provide on-property sales support for MSB property General Managers
Complete administrative duties
Serve as primary point-of-contact for guests organizing and attending meeting events
Act as the primary point of contact for the Group Sales Office and Area Sales teams
Collect, develop, and submit content to update property websites on Marriott.com
Follow all company policies and procedures
Verify uniform and personal appearance is clean and professional
Maintain confidentiality of proprietary information
Protect company assets

Job Responsibility

Verify on-property event planning and execution
Provide on-property sales support for MSB property General Managers
Complete administrative duties
Serve as primary point-of-contact for guests organizing and attending meeting events
Act as the primary point of contact for the Group Sales Office and Area Sales teams
Collect, develop, and submit content to update property websites on Marriott.com

What we offer

Service Charge Eligible
Tip Eligible

Fulltime

Event Operations Supervisor

The Operations Supervisor leads floor operations with a focus on customer servic...

Location

United States , Philadelphia

Salary:

Not provided

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s degree is preferred
3-5 years of customer service or hospitality experience is preferred
3-5 year of audio-visual experience is required
Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to
External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date
Knowledge of technical theory
Advanced problem-solving skills
Experience leading workflow and team members
A valid driver’s license is required for team members in positions that may operate Company vehicles
Additional DOT requirement may need to be met if applicable

Job Responsibility

Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment
Performs daily floor management including directing the workflow of technicians and assisting management with suggestions for operational efficiencies to venue management and Workforce
Ensures flowsheets are updated and properly completed
Works with team to establish coordinated communications for the management of events
Attends venue meetings as needed
Provides excellent service and strives to exceed the expectations and needs of internal and external customers
Maintains a positive relationship with all clients through effective communication
Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly
Monitors events and checks in on customers throughout the day
Assists in training technicians on all floor activities

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Classroom/On the Job Training

Fulltime

Event Operations Supervisor

The Operations Supervisor leads floor operations with a focus on customer servic...

Location

United States , Los Angeles

Salary:

28.75 - 29.75 USD / Hour

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s degree is preferred
3-5 years of customer service or hospitality experience is preferred
3-5 year of audio-visual experience is required
Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to
External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date
Knowledge of technical theory
Advanced problem-solving skills
Experience leading workflow and team members
A valid driver’s license is required for team members in positions that may operate Company vehicles
Additional DOT requirement may need to be met if applicable

Job Responsibility

Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment
Performs daily floor management including directing the workflow of technicians and assisting management with suggestions for operational efficiencies to venue management and Workforce
Ensures flowsheets are updated and properly completed
Works with team to establish coordinated communications for the management of events
Attends venue meetings as needed
Provides excellent service and strives to exceed the expectations and needs of internal and external customers
Maintains a positive relationship with all clients through effective communication
Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly
Monitors events and checks in on customers throughout the day
Assists in training technicians on all floor activities

What we offer

Paid Time Off
Vacation Days
Paid Holidays
Floating Holidays
Sick/Personal Days
Premium Recognition Program (CenterStage)
Performance Incentive Plans (GEI Bonus)
Employee Referral Program
Annual Merit
Classroom/On the Job Training

Fulltime

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