Event Operations Project Manager

• Lead capacity planning, intake, budget tracking, scheduling, and reviews across major events and programs
• Develop and maintain standard operating procedures (SOPs) to support consistent and scalable event delivery
• Track and report on key performance metrics (KPIs) to measure efficiency and drive continuous improvement
• Own program strategy and workflows from planning through execution, ensuring on-time and on-budget delivery
• Draft and distribute recap reports
• secure necessary approvals from mid- to senior-level stakeholders
• Identify blockers, define clear mitigation plans, and communicate risks and updates across stakeholders
• Drive process optimization and implement tools for improved efficiency (Airtable, Smartsheets, Asana)
• Support other internal projects and initiatives led by the design team

• 5+ years of experience in operations management, preferably within technology, digital services, or large-scale event operations
• Strong knowledge of capacity planning, intake, budget oversight, scheduling, and review cycles
• Proficiency with Airtable, Smartsheets, and Asana
• comfortable leveraging tools for workflow automation and reporting
• Proven track record in process improvement and operational efficiency
• Strong analytical and problem-solving skills with the ability to clarify constraints and make trade-offs
• Excellent project management capabilities with experience across full program life cycles
• Strong written and verbal communication skills, with the ability to influence stakeholders and secure leadership alignment
• Experience with data analysis and reporting tools to inform decision-making

medical, vision, dental, life and disability insurance, 401(k) plan