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Flight Centre Brand Logo Flight Centre Brand · Marketing, Digital Marketing, SEO, SEM

Event Operations & Project Manager

Australia · Job Posted May 30, 2026
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Job Description

Embark on an extraordinary journey with our prestigious luxury travel collection, where you will play a pivotal role in shaping a new era of bold innovation and unique collaboration. As the Event Operations & Project Manager, you are responsible for operational excellence and flawless event execution across the Division’s event portfolio, enabling the establishment and growth of a standalone Events Business while driving member engagement, partner ROI, and commercial revenue.

Job Responsibility

  • Lead end-to-end event execution and operations across a portfolio of concurrent events, including logistics, timelines, supplier and venue management, registration, attendee communications, on-site delivery, and bump-out coordination
  • Manage event budgets, expense reconciliation, compliance, and contingency planning while building strong relationships with stakeholders, partners, clients, and suppliers to ensure seamless event delivery and positive brand representation
  • Support the expansion of the event portfolio through the delivery of satellite, regional, and cluster events that increase member engagement, attract new customers, and drive preferred product sales
  • Develop premium member experiences, workshops, and exclusive access opportunities while providing event planning support, trusted supplier access, templates, and best-practice guidance to members
  • Collect and analyse event data, including attendance, engagement, revenue, partner activation outcomes, and member satisfaction, to support reporting, relationship management, and demonstration of ROI
  • Develop scalable event systems, templates, and processes while leading post-event reviews, surveys, and continuous improvement initiatives to enhance operational efficiency and event delivery

Requirements

  • Minimum 5 years' experience in event management, travel, tourism, or membership organisations
  • Demonstrated experience managing multiple concurrent events from planning through to post-event evaluation
  • Proven experience in vendor negotiation and supplier relationship management
  • Commercial acumen with hands-on experience in budget management and financial reporting
  • Proficiency in event management software, EA platforms, and Microsoft Office Suite
  • Valid driver's licence and willingness to travel domestically and occasionally internationally

What we offer

  • Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd
  • Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
  • Development: Individualised Learning & Development pathway options
  • Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
  • Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
  • Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
  • Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
  • Mental Health: Support and Employee Assistance Program for staff and family
  • Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
  • Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising
  • paid parental and volunteer leave
  • Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
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