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We’re seeking a proactive and people-focused Event Operations Manager to take on a key leadership role within the team to ensure that exceptional service is consistently delivered. This is a fantastic opportunity to help lead our catering and service operations, focusing on Conference & Events delivery. In this role, you'll be the go-to person when delivering all the on-site events to ensure they run seamlessly, and service standards remain high. You’ll support and lead a motivated team, driving excellence in every aspect of food and service delivery. This role will be well suited to those who have previous experience delivering conference & events or hospitality functions in a similar environment, or those who have experience on the events circuit and now looking for a full time, salaried position.
Job Responsibility:
Act as a vital link between team and management to ensure high-quality service delivery of all conferencing and events on site
Support the General Manager with inventory, budgets, and operational planning
Lead and motivate front-of-house teams, maintaining energy and focus
Assist with staff training and development
Take ownership of key admin and paperwork tasks
Uphold and represent the Compass Group UK&I brand professionally at all times
Requirements:
3+ years’ experience in a similar position
Previous leadership or supervisory experience in a similar hospitality or catering role
Experience in managing and motivating teams
Excellent communication and organisational skills
A positive, can-do attitude with a drive to develop and lead others
Adaptable and ready to embrace new challenges
Nice to have:
Someone passionate about delivering exceptional customer service
What we offer:
A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged
20 days annual leave (Excluding bank holidays and national holiday days)
Free staff meals whilst at work
Access to Compass Group company perks & benefits
Perks for Works discounts and promotions
Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks