Event Operations Manager Job at Encore Global (Chicago)

New

Event Operations Manager

White Lodging develops and operates a portfolio of award-winning, premium-brand ...

Location

United States , Louisville

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Strong leadership, motivational, and coaching skills to inspire your team
Exceptional organizational and problem-solving abilities with a focus on guest satisfaction
In-depth knowledge of hotel operations, including A/V, F&B outlets, culinary, engineering, and sales
Excellent communication skills, both verbal and written, with the ability to build trust and rapport with guests and team members
A proactive mindset with foresight to anticipate guest and event needs
A comprehensive understanding of event planning processes from start to finish

Job Responsibility

Collaborate with the sales team and head chef to deliver exceptional events that exceed guest expectations
Plan event layouts, oversee venue setup, and ensure all event elements—tables, linens, centerpieces, and more—are perfectly arranged
Coordinate staffing needs, preparing work schedules for banquet servers and event staff
Oversee the smooth execution of meals and beverages, ensuring seamless service from seating to table clearing
Manage liquor and soft drink availability when required and maintain compliance with service regulations
Act as a leader and mentor, coaching and training team members to ensure operational excellence

What we offer

Medical, Dental, and Vision Insurance starting on Day 1
Paid Parental Leave
DailyPay available
Affordable Medical Insurance with free wellness care
Unlimited Referral Bonuses
Vacation and Paid Time Off (PTO) with rollover
Tuition Reimbursement

Fulltime

New

Event Operations Manager

White Lodging develops and operates a portfolio of award-winning, premium-brand ...

Location

United States , Richmond

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Strong leadership, motivational, and coaching skills to inspire your team
Exceptional organizational and problem-solving abilities with a focus on guest satisfaction
In-depth knowledge of hotel operations, including A/V, F&B outlets, culinary, engineering, and sales
Excellent communication skills, both verbal and written, with the ability to build trust and rapport with guests and team members
A proactive mindset with foresight to anticipate guest and event needs
A comprehensive understanding of event planning processes from start to finish

Job Responsibility

Collaborate with the sales team and head chef to deliver exceptional events that exceed guest expectations
Plan event layouts, oversee venue setup, and ensure all event elements—tables, linens, centerpieces, and more—are perfectly arranged
Coordinate staffing needs, preparing work schedules for banquet servers and event staff
Oversee the smooth execution of meals and beverages, ensuring seamless service from seating to table clearing
Manage liquor and soft drink availability when required and maintain compliance with service regulations
Act as a leader and mentor, coaching and training team members to ensure operational excellence

What we offer

Medical, Dental, and Vision Insurance starting on Day 1
Paid Parental Leave
DailyPay available
Affordable Medical Insurance with free wellness care
Unlimited Referral Bonuses
Vacation and Paid Time Off (PTO) with rollover
Tuition Reimbursement

Fulltime

Event Operations Manager

Manages floor operations to achieve service excellence with a focus on customer ...

Location

United States , Washington

Salary:

53210.21 - 69173.27 USD / Year

Encore Global

Expiration Date

Until further notice

Requirements

High School Diploma is required. Bachelor’s degree is preferred
4+ years of audio visual and customer service/hospitality experience including 2+ years of supervisory experience
Experience leading workflow and team members
Working knowledge of audio visual equipment in a live show environment
Proficiency with the use of computer hardware
Proficiency with computer software and programs, including the Internet and Microsoft Office
Effective leadership abilities and customer satisfaction focus

Job Responsibility

Manages the daily floor activities and workflow of technicians to ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the hotel
Provides direct supervision of team members including scheduling and time keeping
Ensures that billing is reviewed and approved by clients, and advises the Director and/or Sales Manager of any potential challenges
Ensures that daily equipment sheets are updated and properly completed
Manages inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment
Attends BEO, Pre-Cons, and pre-production meetings as needed
Delegates tasks as appropriate
Reviews quotes and provides recommendations for cost efficiencies in accordance with the company’s standard operating procedures
Supervises and mentors operational staff to ensure client satisfaction and revenue maximization via onsite upselling
Provides outstanding customer service by establishing excellent working relationships with internal and external clients, team members, neighboring Encore properties and all vendors

Fulltime

Event Operations Manager

Manages floor operations to achieve service excellence with a focus on customer ...

Location

United States , Philadelphia

Salary:

48776.00 - 63409.00 USD / Year

Encore Global

Expiration Date

Until further notice

Requirements

High School Diploma is required. Bachelor’s degree is preferred.
4+ years of audio visual and customer service/hospitality experience including 2+ years of supervisory experience.
Experience leading workflow and team members.
Working knowledge of audio visual equipment in a live show environment
Proficiency with the use of computer hardware
Proficiency with computer software and programs, including the Internet and Microsoft Office
Effective leadership abilities and customer satisfaction focus.

Job Responsibility

Manages the daily floor activities and workflow of technicians to ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the hotel.
Provides direct supervision of team members including scheduling and time keeping.
Ensures that billing is reviewed and approved by clients, and advises the Director and/or Sales Manager of any potential challenges.
Ensures that daily equipment sheets are updated and properly completed.
Manages inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
Attends BEO, Pre-Cons, and pre-production meetings as needed.
Delegates tasks as appropriate.
Reviews quotes and provides recommendations for cost efficiencies in accordance with the company’s standard operating procedures.
Supervises and mentors operational staff to ensure client satisfaction and revenue maximization via onsite upselling.
Provides outstanding customer service by establishing excellent working relationships with internal and external clients, team members, neighboring Encore properties and all vendors.

What we offer

comprehensive insurance options
generous PTO
company-matching 401(k)

Fulltime

Event Operations Manager

Home Find Jobs Careers Advice Recruiting? Back to Search Event Operations Manag...

Location

United Kingdom , Coventry

Salary:

35000.00 - 45000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

5 years of experience working in the events industry
Experience of working in the traffic management in the events industry
Ability to communicate with clients up to Safety Officer/ Event Manager level
World class organisation and strategic planning skills
Excellent management and development skills
Ability to build and maintain excellent working relationships and a collaborative working environment
Must have UK Driving licence & Car (mileage paid)

Job Responsibility

To oversee the daily running of all of our events, including but not limited to football clubs.
Management of Stewarding, Traffic Management, SIA Security, Hostile Vehicle Mitigation & Event Parking Operations.
Developing our team of Operations Coordinators, supervisors and overall teams at each site
working very closely with our recruitment, staffing and training teams to ensure the right number and calibre of staff are deployed at each venue.
Working closely with all of our clients both old and new. In developing new and existing business.
Developing and implementing operational plans and risk assessments.
Working closely with the finance department to ensure all budgets are met

Fulltime

Event Operations Manager

Location

United States , Washington

Salary:

77000.00 - 102000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years’ experience in the event management, food and beverage, or related professional area.

Job Responsibility

Directs and motivates team while personally assisting in providing high quality service based on requirements and standards
Monitors and controls financial and administrative responsibilities including asset protection
Provides clear and concise communications to everyone having ownership in the success of the event
Identifies training opportunities and plans a strategy to accomplish goals
Projects supply needs for the department
Applies knowledge of all laws, as they relate to an event
Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction
Adheres to and reinforces all standards, policies, and procedures
Maintains established sanitation levels
Manages departmental inventories and maintains equipment

Fulltime

Event Operations Manager

White Lodging develops and operates a portfolio of award-winning, premium-brand ...

Location

United States , Austin

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Strong leadership, motivational, and coaching skills to inspire your team
Exceptional organizational and problem-solving abilities with a focus on guest satisfaction
In-depth knowledge of hotel operations, including A/V, F&B outlets, culinary, engineering, and sales
Excellent communication skills, both verbal and written, with the ability to build trust and rapport with guests and team members
A proactive mindset with foresight to anticipate guest and event needs
A comprehensive understanding of event planning processes from start to finish

Job Responsibility

Collaborate with the sales team and head chef to deliver exceptional events that exceed guest expectations
Plan event layouts, oversee venue setup, and ensure all event elements—tables, linens, centerpieces, and more—are perfectly arranged
Coordinate staffing needs, preparing work schedules for banquet servers and event staff
Oversee the smooth execution of meals and beverages, ensuring seamless service from seating to table clearing
Manage liquor and soft drink availability when required and maintain compliance with service regulations
Act as a leader and mentor, coaching and training team members to ensure operational excellence

What we offer

Medical, Dental, and Vision Insurance starting on Day 1
Paid Parental Leave
DailyPay available
Affordable Medical Insurance with free wellness care
Unlimited Referral Bonuses
Vacation and Paid Time Off (PTO) with rollover
Tuition Reimbursement

Fulltime

Event Operations Manager

We’re seeking a proactive and people-focused Event Operations Manager to take on...

Location

United Kingdom , Bristol

Salary:

37500.00 GBP / Year

14forty

Expiration Date

Until further notice

Requirements

3+ years’ experience in a similar position
Someone passionate about delivering exceptional customer service
Previous leadership or supervisory experience in a similar hospitality or catering role
Excellent communication and organisational skills
A positive, can-do attitude with a drive to develop and lead others
Experience in managing and motivating teams
Adaptable and ready to embrace new challenges

Job Responsibility

Act as a vital link between team and management to ensure high-quality service delivery of all conferencing and events on site
Support the General Manager with inventory, budgets, and operational planning
Lead and motivate front-of-house teams, maintaining energy and focus
Assist with staff training and development
Take ownership of key admin and paperwork tasks
Uphold and represent the Compass Group UK&I brand professionally at all times

What we offer

A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged
20 days annual leave (Excluding bank holidays and national holiday days)
Free staff meals whilst at work
Access to Compass Group company perks & benefits
Perks for Works discounts and promotions
Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks
On-site F&B discounts
No shortage of delicious food

Fulltime

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