Event Operations Manager Job at Kisaco Research

Event Operations Manager

Kisaco Research

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Job Description:

The Events Operations Manager is responsible for the organisation and operational aspects of running a series of global B2B events across a range of industries. The forums usually consist of a conference with sponsors and can range in size up to 1,000 attendees. The Events Operations Manager will be required to work with a proactive attitude and take on full responsibility for the delivery of the events, including a strict control of the event budget. They will be expected to offer solutions to any problems that occur within the business to deliver successful events. Some international travel can be expected.

Job Responsibility:

On-site delivery and management
Speaker management & liaison
Sponsor management & liaison
Venue liaison
Delegate communications and customer service
Creation of event documentation
Management of suppliers
Cost reconciliation & budget management
Liaison with cross functional team: production, marketing and sponsorship/sales
Consistently come under budget
Speaker Management
Following a hand-over brief from the Event Producer contact all speakers
Book accommodation and arrange travel (where necessary and agreed with producer)
Compile and send out speaker logistical information
Collate biographies for marketing collateral and chairperson
Manage speaker expenses and costs (where necessary and agreed with producer)
Co-ordination and collection of speaker presentations pre-conference
Maintain regular contact with speakers to provide relevant updates and information as required
Inform producer and Chairperson of any changes to programme including speaker drop-outs / replacements
Venue
Planning of menus & room set up
Liaise with venue re: catering numbers
Fulfilment of Health & Safety requirements
Suppliers
Booking, briefing and managing event suppliers such as Audio Visual / Graphics / Catering / stand builders etc
Organisation of signage and all event documentation
Arrange creation, printing and delivery of any Conference Documentation
To ensure the fulfilment of all supplier requirements onsite
Liaison with event teams
Ensure attendee lists, delegate and speaker badges are complete and accurate
Regularly monitor and liaise with Conference Producers and Sales Managers regarding guests, speakers, sponsors and other attendees
Badge preparation and creation
Ensure all equipment, signage and documentation is dispatched safely and securely to the venue and back
Compile and distribute evaluation forms
At the Event
Onsite preparation for conference
Managing and overseeing all Health and Safety requirements and making contingency plans
Ensure all A/V equipment is in place
Quality control checks on all aspects inc. venue, room set up AV & catering
Registration of delegates and speakers
Liaison with suppliers e.g. AV, venue, caterers, printers
Ensure presentations run to time
Distribute and collect evaluation forms
Note delegate attendance and create on-site attendance list
Ensure delegate list and conference documentation is stored securely
Post Event
Manage and collate event evaluations and appropriate distribution
Make payments where necessary and manage invoices
Update documentation where required
Uploading of supplementary documentation on the websites
Create wash up report
Financial Management
Planning, monitoring and reconciliation of all financials relating to the event
Be involved and advise on cost savings during budget set up and sign off
Look at the overall cost spend in the budget and advise on cost savings and doing things ‘differently’
Taking payment and debt collection on the day of the conference
Accurate and timely closing of event accounts

Requirements:

Minimum 3 year’s events experience
Track record of delivering events under budget and in profit
Effective verbal and written communication skills
Excellent customer care skills
High level of IT competency - must have strong computer skills including excel, word and power point
Must be willing to travel
Must be a team player
Excellent written and oral skills, report writing skills essential
Ensure efficient and sensitive handling of confidential information

What we offer:

Access hands on training, coaching, and a personal learning budget to stay at the cutting edge of event operations and strategy
Join a company with ambitious expansion plans and a clear career path for senior event leaders

Additional Information:

Job Posted:
March 19, 2026

Kisaco Research - All Job Offers

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