Event Operations Manager - Traffic & Parking

• Be responsible for the planning, delivery and review of all allocated events throughout the calendar year
• Develop and nurture strong, effective and professional relationships with the client and other key operational contacts
• Ensure that the Venue Operations Manuals, where applicable, are up to date and accurately reflect the duties and responsibilities of CSP
• Provide line management to all reports with a focus on proactive mentoring, coaching, development, and team succession planning. Ensure that CSP’s objectives are effectively communicated
• Support the recruitment & resourcing team with the recruitment of CSP’s (zero hours) frontline team to ensure that the appropriate number of geographically-based staff are sourced, retained and booked to support allocated contracts and events

• Previous relevant experience in an operational management position, preferably within a traffic management, events support service or related industry
• Knowledge and experience of the events or comparable industries and strong commercial awareness
• Experience of leading, managing and developing people
• Able to communicate clearly across field-based teams, departments and stakeholders
• A focus on excellent customer service

Experience in providing multi-service delivery and a strong commercial awareness

• A 37.5 hour working week – working 5 days out of 7, as required operationally
• Up to 25 days’ holiday (after qualifying service) plus Bank/Public Holidays
• Pension scheme with excellent employer contribution
• Private Medical Insurance (after a qualifying period)
• Life insurance at 4x salary
• Access to salary sacrifice schemes
• A range of valuable medical and practical support services through an external Employee Assistance provider