Event Marketing Specialist Job at Plaid (San Francisco)

Job Description

This Marketing Event Specialist will play a critical role in bringing Plaid’s most important in-person, virtual, and hybrid events to life. They will support end-to-end event execution, from planning and logistics to onsite and live production, ensuring every detail is thoughtfully managed and flawlessly delivered. Partnering closely with cross-functional teams, agencies, and vendors, this role helps keep complex programs aligned, on track, and scalable as Plaid grows. Over time, they will help build the systems and workflows that power consistent, high-quality event experiences—while gaining hands-on exposure to live production and executive-level programs.

Job Responsibility

Support end-to-end planning and logistics for Plaid’s flagship keynote event, customer events, and virtual programs, such as webinars
Manage venue research, sourcing, walkthroughs, contracting, and day of operations
Own registration workflows, attendee communications, and onsite check-in experience
Coordinate run of show elements, production timing, and backstage operations
Partner with production agencies and vendors to execute livestreams, stage management, and technical setup
Support creation of event assets including signage, staging needs, audience engagement, and meeting rooms
Assist with scheduling, logistics, and production coordination for video shoots, demo recordings, and other creative assets
Support talent coordination, location prep, equipment needs, and shoot day operations
Help plan and execute high touch executive summits for customers, prospects, partners, and industry leaders
Manage attendee list operations, scheduling, communications, seating, and white glove onsite experience
Partner with agencies to manage travel plans and transportation logistics, ensuring a smooth and cohesive experience for all attendees
Coordinate internal and external briefing materials, agendas, speakers, and prep for participating leaders
Work closely with product marketing, product, design, comms, legal, marketing operations and sales to ensure alignment across events and launches
Own timelines, task tracking, and status updates that keep programs moving
Manage vendor relationships including production teams, agencies, A/V partners, and event support staff

Requirements

3+ years of experience in event management, event marketing, production coordination, field marketing, or a similar role
Experience tracking event campaign performance, measuring ROI, results, and metrics
Willingness to travel for onsite events and summits
You are known for being organized, precise, dependable, and able to keep multiple workstreams moving without anything slipping through the cracks
Hands on experience with venue sourcing, contract coordination, and vendor management
Comfortable working with livestream, A/V, and virtual event platforms (or eager to learn quickly)
A strong communicator who thrives in cross functional environments
A passion for crafting memorable attendee experiences
Strong project management skills with the ability to juggle multiple deadlines, stakeholders, and programs at once

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