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Responsible for planning, coordinating, and executing event logistics from start (advancing show) to finish (load-out; event settlement). Function as facility liaison to promoters and clients. Manage, coordinate, and plan all aspects of events -- primarily concerts, also community & corporate events, family shows, and sporting events. Provide on-site supervision of events and staff.
Job Responsibility:
Serve as facility liaison to promoters and clients and work with them to understand expectations of successful event
Establish event needs based on promoter and client expectations
Lead regular Event Production meetings to discuss upcoming events with internal departments and ensure preparations and plans for execution are aligned across all departments, including proper staffing levels
Communicate staffing and logistical to outside agencies and vendors
Conducts site tours of facility to prospective and/or booked clients
Prepare floor plans, seating and event diagrams using AutoCAD
Ensure proper execution of staffing deployments, equipment rentals, house logistics and other event needs to meet promoter and client expectations
Prepare event and labor estimates based on event needs and promoter/client requests
Ensure contractual obligations and policies are maintained
Oversees SEIU, IATSE 107 and 784 union crew members, and contractors to ensure satisfactory work and compliance with ASM Global standards as directed while ensuring adherence to contractual agreements, CBAs, OSHA and any other applicable safety codes
Work with finance department on timely and accurate event settlements
Executes administrative tasks for the planning of a successful event (work orders, floor plans, event report and final invoicing)
Develop Standard Operating Procedures, checklists, and training manuals for areas of oversight
Assists department and organization with various projects and special assignments, including activations, concerts, sports, private and corporate events
Requirements:
Bachelor of Arts/Sciences Degree (4-year) or equivalent experience
3 - 5 years' experience working as a production manager with venues, promoters or artists, involving event set-up, audio, video, lighting, power and rigging
Experience in concerts preferred
Previous supervisory experience of stagehands and event staff
Knowledge of event management and/or event operations
Proficient in MS Office suite (Outlook, Word, Excel)
ability to learn AutoCAD and other required business systems
Proficient in AutoCAD is preferred
Significant skills and aptitude in leadership, judgment, decision making and resolution of complex issues
Proactive problem solver and clear communicator
Ability to create strong relationships, lead a team and assign tasks through exemplary leadership skills
Provide outstanding customer service
Work effectively under pressure and/or stringent schedule and produce accurate results for multiple projects in a fast-paced setting
Read and interpret documents, procedure manuals, floor plans, assignment sheets, safety rules, operating and maintenance instructions
Demonstrate knowledge in the practice of and procedures related to all areas of event set up, tear down & conversions
Possess a thorough understanding of the operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for all the types of events anticipated at the facility
Maintain an effective and professional working relationship with clients, employees, patrons and others encountered in the course of employment
Implement and follow all policies/procedures, risk management, safety precautions, rules, regulations, and emergency procedures
Work according to established standards and procedures set by ASM Global leaders, and lead by example
Demonstrate excellent communication skills, commitment and dedication to job duties, promptness and timeliness
Remain flexible and adjust to situations as they occur
Excellent organizational skills and attention to detail
Ability to Work independently, exercising judgment and initiative, and as part of a team environment
Valid driver's license and reliable transportation
Possess any licenses, certificates or training required by company, local, state, or national authorities for the operation of the equipment found in the facility
Work extended and/or irregular hours including nights, weekends, and holidays, as needed
Move and walk extensively around the facility
Stand for long hours during events
Kneel, stoop, reach, crawl and climb to high walkways
Lift and/or move up to 50 pounds up to 10 minutes at a time
Perform work through repetitive eye/hand coordination
Able to balance and have good manual dexterity
Work inside and outside of buildings
Experience exposure to adverse conditions such as weather and loud noises
May occasionally have to enter areas where fumes, airborne particles and toxic or caustic chemicals are present which will require ability to use respirator and/or other PPE
Nice to have:
Experience in concerts preferred
Proficient in AutoCAD is preferred
What we offer:
Comprehensive Medical, Dental and Vision benefits for employees and dependents