Event Manager

• Booking, coordinating, and managing the use of the Meeting Rooms
• Administration of sales, audit performance and profitability objectives
• First point of contact for our Hosts, Bookers and Guests providing a warm and informative welcome and introducing them to the area and its facilities
• Deal with enquiries and queries in a pro-active and efficient manner always ensuring guest satisfaction
• Assist with the coordination and production of all key events
• Coordinate the planning and delivery of all aspects for all events, taking complete ownership for each event from the initial enquiry, availability, and diary management through to the delivery and follow up of all bookings
• Work in partnership with all other service providers to develop and deliver events successfully
• Day to day event management for all event activity

• Outstanding customer service skills
• Superior verbal and written communication skills
• Highly proficiency with Microsoft Office product suite (i.e. Excel, Word, PowerPoint, Outlook)
• Experience working in technical/audiovisual environment
• Ability to work independently, prioritize effectively and make decisions when faced with ambiguity
• Ability to adapt quickly to change and maintain a flexible approach when providing customer support
• Work experience with reservation software platforms
• Managerial experience - Managing events team coordinator
• Catering or other food service-related experience
• Communications, Event Planning or Hospitality background

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together

• Exclusive travel and grocery discounts
• Life assurance and cash rewards
• In house diets (breakfast, lunch and free coffee)
• Contributory pension scheme
• Wellness programs
• Employee Assistance Program
• Digital counsellor services
• Endless learning and development opportunities
• WOW Awards for exceptional contributions
• One paid day off annually to support a cause