Event Manager

• Supervises staff and oversees all aspects of facility operations related to events
• Meets with client groups to plan and organize assigned meetings and/or events
• Coordinates activities with the various service contractors and University personnel for assigned meetings and/or events
• Guides clients in preparation of events by interpreting and explaining contract provisions, policies, and procedures
• Keeps clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details
• Prepares cost estimates and monitors final billing
• Provides clear, concise, and timely communication of detailed requirements to operational departments
• Assists in scheduling operational set-ups to provide equipment or service needs
• Monitors and supervises facility set-up when necessary
• Leads training of Event Services staff
• Serves as primary liaison between clients and facility departments
• Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful events
• Follows-up on all client requests, concerns, and problems
• Attends appropriate planning, organization and other event and facility meetings in support of facility operations
• Serves as Manager on duty as required
• Directly supervises the Event Services staff
• Interviewing, hiring, and training employees
• Planning, assigning, and directing work
• Appraising performance
• Rewarding
• Disciplining employees in conjunction with Human Resources
• Addressing complaints and resolving problems

• Bachelor's degree (B. A.) from four-year college or university
• Minimum of two years management level experience coordinating events in a multi-purpose facility which services conventions, exhibits, trade and consumer shows, athletic events, concerts, sales meetings, food, and beverage functions etc. in a Convention Center or Major hotel
• Excellent verbal and written skills needed
• Working knowledge of the principles of facility management, services, and equipment for a similar facility
• Excellent organizational, planning, and interpersonal skills
• Exceptional written and verbal skills
• Ability to prioritize multiple projects
• Demonstrate problem-solving and communication skills
• Supervisory experience required
• Professional presentation, appearance, and work ethic

medical, dental, vision, life and disability insurance, paid vacation, and 401k plan