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The position assists in the execution of all property events with a seamless turnover from sales to operations and back to sales. Ensures the team meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing event revenues and maximizes the financial performance of the department. Assists in the development and implementation of property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.
Job Responsibility:
Assists in the execution of all property events with a seamless turnover from sales to operations and back to sales
Ensures the team meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing event revenues and maximizes the financial performance of the department
Assists in the development and implementation of property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment
Researches and analyzes new products, pricing and services of competition
Reviews scheduled events and troubleshoots potential challenges/conflicts
Ensures the property is apprised of all groups that will impact property operations
Works with culinary team to ensure compliance with food handling and sanitation standards
Assists with the oversight of Event Operations including Banquets, Event Services and Event Technology
Assists with the oversight of event planning team (BEO/Resume writers)
Ensures meeting space and corresponding heart of the house areas are cleaned and maintained
Ensures furniture and equipment is maintained and inventory levels are kept in accordance to corporate guidelines
Assists in the execution of brand service initiatives in event management areas
Introduces ideas to leadership team to enable property to remain competitive
Encourages calculated risk-taking to generate incremental revenue and deliver excellent guest service
Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property
Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations
Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions
Requirements:
High school diploma or GED
3 years experience in the event management, food and beverage, sales and marketing, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
1 year experience in the event management, food and beverage, sales and marketing, or related professional area