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The Event Manager provides professional client service support in the planning, organization, and management of events within the facility (primarily focusing on the PREMIER Center), and monitoring the logistics of these events. This position serves as the primary contact for in-house tenant teams.
Job Responsibility:
Coordinates all event tasks from booking through the conclusion of the event
Oversee all aspects of facility operations related to events
Assists with supervision of Guest Services staff as needed
Meets with client groups to plan and organize assigned meetings and/or events
Coordinates activities with the various service contractors for assigned meetings and/or events
Guides clients in preparation of events by interpreting and explaining contract provisions, policies, and procedures
Keeps clients informed as to the status of deadline schedules, including but not limited to floor plan submissions, room set-up specifications, insurance requirements, and other relevant details
Prepares cost estimates and monitors final billing
Provides clear, concise, and timely communication of detailed requirements to operational departments
Assists in scheduling operational set-ups to provide equipment or service needs
Monitors and supervises facility set-up when necessary
Serves as primary liaison between clients and facility departments
Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful events
Follows up on all client requests, concerns, and issues
Attends appropriate planning, organizational, and other event and facility meetings in support of facility operations
Serves on manager on duty as needed
Requirements:
Associate’s degree in relevant field of study
1-2 years of related experience required (or a combination of education and experience)
Working knowledge of the principles of facility management, services, and equipment
Supervisory experience preferred
Proficiency in Microsoft Office
Ability to prioritize tasks and to handle multiple tasks at a time
Excellent organizational, planning, and interpersonal skills
Professional presentation, appearance, and work ethic
Strong problem-solving and communication skills (written and verbal)
Ability to work event hours, including days, nights, weekends, and some holidays
What we offer:
medical, dental, vision, life and disability insurance, paid vacation, and 401k plan