Event Manager, Conference Services Job at Four Seasons (Naples, Florida)

Event Manager, Conference Services

Four Seasons

Location:
United States of America , Naples, Florida

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Coordinates all requirements for various conference/event groups booked by the Sales Department. Responsible for enforcing the terms of sales letter of agreement and guiding meeting planners through the planning process. Communicates the needs and expectations of the client with all departments in the hotel. Ensures successful execution of group and client satisfaction.

Job Responsibility:

Coordinates all requirements for various conference/event groups booked by the Sales Department
Responsible for enforcing the terms of sales letter of agreement and guiding meeting planners through the planning process
Communicates the needs and expectations of the client with all departments in the hotel
Ensures successful execution of group and client satisfaction
Be a part of a pre-opening team
Responsible for overseeing the seamless execution of all assigned groups, coordinating logistics, and ensuring all client needs are met
Collaborate with all departments to arrange meeting spaces, audiovisual equipment, F&B services, and provide exceptional customer service to clients throughout the event planning process
Providing personalized support to clients, maintaining detailed records, and contributing to the success of events through efficient and attentive service
Plan and/or attend and/or participate in meetings with hotel staff and clients
Finalize the requirements of confirmed bookings while maximizing revenue potential through up-selling and ensuring effective communication both written and personal contact with all departments for the success of the event
Ensure accuracy of Banquet Checks and provide bill review on completion of program or event
Prepare a monthly booking report
Negotiate with clients through the use of creative and attractive menu presentations and event proposals, to achieve both maximum revenue/profit potential and fulfillment of contractual responsibilities while satisfying client needs
Supervise the execution of banquet events
Review all function space with the banquet manager and when necessary, head house attendant
Ensure satisfaction of the client at the outset of all events
Make timely and impromptu decisions, which balance client’s needs with the financial, safety and staffing goals of the hotel
Find solutions to the inevitable challenges and glitches that arise while groups are on property and keep the Director of Events promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate
Maintain knowledge of hotel facilities, capacities, and dimensions of meeting space and basic operational needs of all operating departments
Assist with all guest inquires within the sales, marketing and catering department, including assistance with high telephone volume and walk-in site inspections
Assist Events & Catering Departments as required, particularly during large group movements
Mentor and develop Administrative staff for future career growth
Act as the liaison for all vendor/supplier related clients needs
Provide input for the weekly forecast

Requirements:

Bachelor's degree/CMP Certification preferred but not required, or equivalent experience
Minimum 2-3 years' experience in a similar role preferably in a luxury resort
Strong experience directly related to event management, preferably in a hotel or resort setting
Strong attention to detail and organizational skills
Ability to stand, walk for long periods of time. Mobility is required for this position
Excellent customer service skills
Strong and effective communication skills
Ability to read, write, and speak English
Flexibility to work weekends and evenings will be required
US work authorization is required

What we offer:

Lucrative salary
Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days
Time off plans starting on the day of hire
An opportunity to be a part of a cohesive team in an inclusive work environment
Complimentary and discounted hotel stays around the world
Wellbeing and mental health initiatives and focused company
Embracement and promotion of diversity in our workplace
Complimentary employee meals and beverages
Tuition reimbursement

Additional Information:

Job Posted:
January 18, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Four Seasons - All Job Offers

Job Link Share:

Event Manager, Conference Services

Four Seasons

Location:
United States of America , Naples, Florida

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 18, 2026

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