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Event IT Technician

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Legends Global

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Location:
United States , Indianapolis

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

Job Responsibility:

  • Travel to event sites to install and configure POS systems, including terminals, mobile devices, printers, and payment peripherals
  • Establish and test network connectivity (wired and wireless) to ensure reliable POS operations
  • Prepare and stage equipment prior to event launch
  • Monitor and maintain POS systems throughout the event, ensuring uptime and resolving technical issues promptly
  • Provide on-site IT support for staff and troubleshoot hardware/software issues
  • Safely dismantle and pack POS and IT equipment for return shipment
  • Document system performance and report any issues for follow-up
  • Support end-user applications and perform software updates as needed
  • Maintain compliance with security policies and data protection standards
  • Participate in special projects and provide after-hours support when required
  • Provide on-site support for local and/or special events (with travel required as needed up to 35%)
  • Provides after-hours, on-call support for end-users as assigned
  • Special projects, requests, and other duties assigned
  • Asset Management of Point-of-Sale systems, connection points, scanners, and printers
  • Maintain an event schedule
  • Maintain Point of Sale portals, with discounts, product, and user access
  • Create ERP events that tie into the point of sale

Requirements:

  • 2-year degree in related field, or minimum of 2 years work experience in help desk, desktop, application, or point-of-sale support
  • Preferred pre knowledge of point of sale systems such as AtVenu, Square, or Retail Cloud
  • Customer service-focused
  • Ability to work independently
  • Flexible to help out with any Legends locations
  • Ability to work in a fast-paced, dynamic work environment with changing work priorities
  • Solid analytical and problem-solving skills
  • Proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion
  • Strong verbal and written communication
  • Ability to establish and maintain effective working relationships with all internal and external stakeholders
  • 35% travel required
What we offer:
  • medical
  • dental
  • vision
  • life and disability insurance
  • paid vacation
  • 401k plan

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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