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Event Experience Manager

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Marriott Bonvoy

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Location:
United States , West Palm Beach

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Category:
Hospitality and Tourism

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Contract Type:
Employment contract

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Salary:

70000.00 USD / Year
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Job Description:

Solicit, capture, plan and coordinate small meetings with 10 rooms or less, social and catering only functions, while maximizing the banquet space to meet and ideally exceed catering revenue goals. Position is responsible for finalizing catering only business. Recommends program and procedural changes.

Job Responsibility:

  • Solicit, negotiate and book new and repeat business through efforts (outside sales calls, telemarketing, mailings, networking, etc.) while maximizing banquet space to meet/exceed revenue goals
  • Execute a territorial marketing strategy to capture the maximum amount of revenue and meet and ideally exceed sales goals
  • Plan, upsell and detail the meeting/function with the client including: space requirements, times, equipment, menus, themes/decorations, etc.
  • Complete the contracts, prepare the appropriate paperwork, including banquet event orders, coordinate with the appropriate areas in the hotel and resolve any issues, complaints and problems to ensure a quality product delivery and customer satisfaction
  • Prepare status and period end reports
  • Maintain up-to-date knowledge of corporate and hotel procedures, products and competition, including their strengths and weaknesses, to continually improve sales strategies and achieve goals
  • Professional and positive communication to both guests and fellow associates

Requirements:

  • More than two years of post -high school education
  • Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).
  • Requires thorough knowledge of the practices and procedures of the catering, food and beverage, menu development and pricing.
  • Requires knowledge of the hotel's policies and procedures and the ability to determine course of action based on these guidelines.
  • Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations.
  • Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests.
  • Ability to drive to outside sales calls.
  • Excellent comprehension and literacy required to develop marketing plan, create menus and programs, etc.
What we offer:
  • Unlimited paid time off
  • Eligible to participate in Sage bonus plan
  • Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
  • Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
  • Eligible to participate in the Company’s 401(k) program with employer match
  • Eligible to enroll in Health savings accounts or Flexible Spending Accounts
  • Company paid Basic Life and AD&D insurance coverage, with option to enroll in additional coverage
  • Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
  • Company-paid short-term disability
  • WINFertility guidance for those enrolled in Sage medical plan
  • Calm Health Application Subscription
  • Tuition Reimbursement of up to $2,000 per calendar year
  • Employee Assistance Program
  • Great discounts on Hotels, Restaurants, and much more
  • Eligible to participate in the Employee Referral Bonus Program
  • Up to $1,000 per referral
  • Starting $70,000.00 /yr plus 52% Bonus Potential

Additional Information:

Job Posted:
May 04, 2026

Expiration:
May 30, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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