Event Executive, Marriott Bonvoy

Marriott Bonvoy

Location:
India, Kolkata

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Event Executive position at JW Marriott Hotel Kolkata responsible for sales and marketing activities, guest service, employee guidance, and administrative tasks related to event execution and sales processes.

Job Responsibility:

Update information board on a regular basis to inform employees of important events
Provide assistance and guidance to employees who are struggling with job duties
Assign lead calls or emails to Sales Executives based on line rotation
Create spreadsheets to organize information related to Sales and Marketing activities
Enter, retrieve, reconcile, and verify information in software involved in the sales process
Contact appropriate individual or department as necessary to resolve guest calls, requests, or problems
Promote awareness of brand image internally and externally
Use sales techniques that maximize revenue while maintaining existing guest loyalty
Encourage guests or callers to purchase or schedule preview package sales/tours and answer questions about property facilities/services
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
Report accidents, injuries, and unsafe work conditions to manager
Follow all company policies and procedures
Ensure uniform and personal appearance are clean and professional
Protect company assets
Anticipate and address guests' service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Speak with others using clear and professional language
Prepare and review written documents accurately and completely
Answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others
Ensure adherence to quality expectations and standards
Identify, recommend, develop, and implement new ways to increase organizational quality
Read and visually verify information in a variety of formats
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Perform other reasonable job duties as requested by Supervisors

Requirements:

High school diploma or GED equivalent
At least 1 year of related work experience
No supervisory experience required
No license or certification required

What we offer:

Training and development opportunities
Recognition programs
Focus on holistic well-being
True camaraderie with diverse group of co-workers
Luxury work environment
Equal opportunity employer
Celebrating unique backgrounds of associates
Global team environment

Additional Information:

Job Posted:
November 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Event Executive