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We are looking to hire an experienced SIA Door Supervisor, to join our Events Team, you will help deliver a fantastic experience for fun and vibrant crowds at our venues. Whether it’s premier league football, concerts and festivals, or world-famous horse racing, you’ll be part of the excitement. We pride ourselves on creating an atmosphere in a safe and secure environment. This is typically a casual and / or part time role – flexibility is essential as many events may take place in the evenings or at weekends outside of normal working hours. You may be required to travel to attend different venues depending on where the event is taking place. You will be delivering customer service with a smile, be a friendly face at world-class events, providing a high visibility security presence to safeguard event teams, roaring crowds and some of the world’s biggest stars. You will enjoy the buzz of providing security at incredible venues. Sharing our passion for keeping people safe, your role will involve plenty of variety. You’ll carry out security searches, bar security and respond quickly and robustly to any crowd disruptions or disturbances. You’ll keep secured zones free of prohibited items and follow protocols when dealing with incidents. Friendly, professional and approachable, you’ll use your experience to ensure the events run smoothly.
Job Responsibility:
Carrying out pre and post event safety checks ensuring compliance with safe working procedures
Greeting, assisting and directing people attending the event
Ensuring that no prohibited or restricted items are taken into the secured zones within the venues
Monitoring crowd movements and behaviour to identify potential issues or incidents and to take action as necessary
Reporting any incidents or concerns and dealing with emergency situations
Checking tickets
Asset Protection
Carrying out security searches on entry points
Requirements:
Aged 18 years or above
Valid SIA Door Supervisor Licence
Experience of working within a similar role would be an advantage
Experience in delivering a personal and professional customer experience would be advantageous
Flexibility is a MUST- as most match days and/or events may take place at the weekend
A professional demeanour with sound judgement and integrity
Confident in interacting with high level visitors and management
A checkable personal history including periods of education, employment, travel and unemployment
Understanding of the events industry
Working towards or hold a Level 2 Spectator Safety qualification
ACT Certificates
First Aid Certificate
Nice to have:
Experience of working within a similar role would be an advantage
Experience in delivering a personal and professional customer experience would be advantageous
Working towards or hold a Level 2 Spectator Safety qualification
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