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Event Director

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Flight Centre Brand

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Location:
United States , New York

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Contract Type:
Not provided

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Salary:

78000.00 USD / Year

Job Description:

The Event Director is responsible for the overall execution and success of events, ensuring seamless planning, coordination, and delivery. This role involves managing event budgets, critical timelines, and logistics while leading and mentoring a support team to exceed client expectations. The position requires strong attention to detail, quality control, and adherence to processes to ensure error-free event execution. Effective communication with clients, internal teams, and stakeholders is key, alongside maintaining accurate documentation and reporting. The Lead Event Planner also contributes to business operations, ongoing training, and professional development, continuously seeking opportunities for growth and excellence in event management.

Job Responsibility:

  • To be the lead planner on events, responsible for the overall execution and success
  • To effectively manage the support team on each event, delegating tasks, quality control, providing constructive feedback, and training where needed
  • To build and manage the event critical path with all key deadlines and deliverables
  • To build and manage the event budget, from creation, ongoing updates and post event reconciliation
  • Motivate, mentor and lead team to executing tasks and exceeding clients expectations
  • To ensure events are keeping correct systems and processes from the outset to ensure error free event management
  • To maintain accurate files & with accuracy in all event critical documents, reporting and communications
  • To oversee deliverables for all event logistics pre, onsite and post event including quality control
  • To maintain effective and customer focused communication throughout with all stakeholders
  • To respond to all client enquiries professionally and within the agreed timeframes and to ensure client satisfaction with the response
  • To communicate thoroughly internally with Account Manager and project team
  • To assist with both per event admin tasks and business related tasks to keep the business operating
  • To participate in the available training opportunities, directed by your Business Leader
  • To have competency, growth & development top of mind at all times. To take interest in individual "Brightness of Future"

Requirements:

  • Bachelor’s Degree in marketing, communications, hospitality, business or related field preferred or an equivalent combination of education and experience will be considered in lieu of a degree
  • A minimum of 5 years demonstrated event, conference and incentive management experience
  • Demonstrated effective customer service skills at a senior level
  • Leadership experience
  • Proficient knowledge of Microsoft programs such as Word, Excel, PowerPoint, etc.
  • Event Management Software: Cvent or similar
  • A knowledge of major suppliers and relevant MICE products/destinations
What we offer:
  • Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 recognized holidays annually
  • Travel perks/discounts
  • Health & Wellness Programs and Employee Financial Wellness Services
  • National/International Award Nights and Conferences
  • Health benefits including, medical, dental, vision, gender affirming care, and fertility care
  • Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
  • Flexible Spending Accounts
  • Employee Assistance Program
  • 401k program with partial match
  • Tuition Reimbursement Program
  • Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
  • Global career opportunities in a network of brands and businesses

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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