Event Director Job at Flight Centre Brand (New York)

Job Description

The Event Director is responsible for the overall execution and success of events, ensuring seamless planning, coordination, and delivery. This role involves managing event budgets, critical timelines, and logistics while leading and mentoring a support team to exceed client expectations. The position requires strong attention to detail, quality control, and adherence to processes to ensure error-free event execution. Effective communication with clients, internal teams, and stakeholders is key, alongside maintaining accurate documentation and reporting. The Lead Event Planner also contributes to business operations, ongoing training, and professional development, continuously seeking opportunities for growth and excellence in event management.

Job Responsibility

To be the lead planner on events, responsible for the overall execution and success
To effectively manage the support team on each event, delegating tasks, quality control, providing constructive feedback, and training where needed
To build and manage the event critical path with all key deadlines and deliverables
To build and manage the event budget, from creation, ongoing updates and post event reconciliation
Motivate, mentor and lead team to executing tasks and exceeding clients expectations
To ensure events are keeping correct systems and processes from the outset to ensure error free event management
To maintain accurate files & with accuracy in all event critical documents, reporting and communications
To oversee deliverables for all event logistics pre, onsite and post event including quality control
To maintain effective and customer focused communication throughout with all stakeholders
To respond to all client enquiries professionally and within the agreed timeframes and to ensure client satisfaction with the response
To communicate thoroughly internally with Account Manager and project team
To assist with both per event admin tasks and business related tasks to keep the business operating
To participate in the available training opportunities, directed by your Business Leader
To have competency, growth & development top of mind at all times. To take interest in individual "Brightness of Future"

Requirements

Bachelor’s Degree in marketing, communications, hospitality, business or related field preferred or an equivalent combination of education and experience will be considered in lieu of a degree
A minimum of 5 years demonstrated event, conference and incentive management experience
Demonstrated effective customer service skills at a senior level
Leadership experience
Proficient knowledge of Microsoft programs such as Word, Excel, PowerPoint, etc.
Event Management Software: Cvent or similar
A knowledge of major suppliers and relevant MICE products/destinations

What we offer

Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 recognized holidays annually
Travel perks/discounts
Health & Wellness Programs and Employee Financial Wellness Services
National/International Award Nights and Conferences
Health benefits including, medical, dental, vision, gender affirming care, and fertility care
Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
Flexible Spending Accounts
Employee Assistance Program
401k program with partial match
Tuition Reimbursement Program
Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
Global career opportunities in a network of brands and businesses

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