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Event & CRM Manager

https://www.randstad.com Logo

Randstad

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Location:
Japan , Tokyo

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Category:
Customer Service

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Contract Type:
Employment contract

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Salary:

7000000.00 - 9000000.00 JPY / Year

Job Description:

Event & CRM Manager at Global Luxury Brand. Lead exciting events and build thriving customer relationships for a prestigious, global luxury brand. Our client is a leading luxury brand within a group, renowned for its exquisite jewelry and commitment to exceptional customer experiences. They offer a collaborative and dynamic work environment where creativity and innovation are highly valued.

Job Responsibility:

  • Lead the planning and execution of high-profile events, including pop-up shops and VIP experiences
  • Develop and implement CRM programs to enhance customer engagement and loyalty
  • Analyze CRM data to identify opportunities for improvement and optimize marketing strategies
  • Manage event budgets and resources efficiently
  • Collaborate with internal teams and external vendors to ensure seamless event execution

Requirements:

  • Minimum 5 years of experience in event planning and management, preferably within the luxury goods or jewelry industry
  • Proven experience in developing and implementing successful CRM strategies
  • Strong analytical skills and proficiency in using CRM software
  • Excellent communication and interpersonal skills in both Japanese and English
  • Experience managing budgets and resources effectively
  • Language skills are also a mandatory requirement
What we offer:
  • Health insurance
  • Welfare pension insurance
  • Employment insurance
  • Weekends
  • National holidays

Additional Information:

Job Posted:
April 03, 2025

Expiration:
January 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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